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ShipRocket + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between ShipRocket and Freshdesk

About ShipRocket

Shiprocket is India's most used eCommerce logistics and shipping software solution.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ShipRocket and Freshdesk Integrations

  • ShipRocket Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    ShipRocket New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • ShipRocket Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    ShipRocket New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • ShipRocket Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    ShipRocket Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • ShipRocket Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    ShipRocket New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • ShipRocket GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    ShipRocket Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • ShipRocket GitHub

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    {{item.message}} Read More...
    When this happens...
    ShipRocket {{item.triggerTitle}}
     
    Then do this...
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Connect ShipRocket + Freshdesk in easier way

It's easy to connect ShipRocket + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Order

    Triggers when a new order is created.

  • New Product

    Triggers when a new product is created.

  • New Shipment

    Triggers when a new shipment is created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add New Product

    Creates a new product.

  • Create Custom Order

    Creates a custom order.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How ShipRocket & Freshdesk Integrations Work

  1. Step 1: Choose ShipRocket as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ShipRocket with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ShipRocket and Freshdesk

ShipRocket?

Shiprocket is an online trading marketplace. It offers a platform to ship companies and the shipping business with all the required services and products. From ships, to uniforms, to insurance, they offer everything.

Shiprocket allows the traders to find the best ship company for their needs and helps them to get the best deal. The need of providing the sputions to the customers is the prime reason behind the creation of Shiprocket.

Freshdesk?

Freshdesk is a customer support software provider. It is a cloud-based software which allows its users to provide their customers with the best customer support service through a single system. It gives its users tops to manage their customers’ conversations in one place, track their emails and calls and analyze their data to improve their business.

  • Integration of Shiprocket and Freshdesk
  • The integration of Shiprocket and Freshdesk can help the shipping industry in many ways. It can help them keep a track of all the orders and shipment and it will make communication easy between all parties invpved.

    Shiprocket can help the shipping companies with a platform to sell their goods and services and help them get the best deals. This integration can be done by using a single dashboard where the user can track their orders, book ships, service providers etc.

    Freshdesk can be useful for the shipping companies as they can use it to keep track of all their clients’ chatter in one place. They can also track their customers’ emails and calls to improve their services. Integration can be done by using a single dashboard where the user can track their orders, book ships, service providers etc.

    Through this integration, the process of handling orders by shipping companies will become easier. It will also help them to improve their customer services.

    The process to integrate ShipRocket and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.