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Shippo + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Shippo and Zendesk

About Shippo

Shippo is the easiest way to add multi-carrier shipping to your e-commerce business. With Shippo, you can reduce shipping costs, find the best carrier rates for your e-commerce business, and get paid faster by powering all of your shipping through a single platform.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Shippo and Zendesk Integrations

  • Shippo Shippo

    Gmail + Shippo

    Creates a new order in Shippo from email matching term in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Shippo New Email Matching Search
     
    Then do this...
    Shippo Create Order

    Keeping up with emails you need to take an action on can be difficult, but by applying a specific term, you can create a new order in Shippo for further action. Once you set up this Gmail-Shippo integration, whenever you get a new email matching your search term in Gmail, Appy Pie Connect will automatically create a new order in Shippo, without any manual effort on your part. This allows you to easily create shipping labels for new orders without having to wait or enter the information yourself.

    How this works
    • A new email matching your search term is received on Gmail
    • Appy Pie Connect will automatically create a new order in Shippo
    What You Need
    • A Gmail account
    • A Shippo account
  • Shippo Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Shippo New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Shippo Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Shippo New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Shippo Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Shippo New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Shippo Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Shippo New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Shippo Office 365

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    {{item.message}} Read More...
    When this happens...
    Shippo {{item.triggerTitle}}
     
    Then do this...
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Connect Shippo + Zendesk in easier way

It's easy to connect Shippo + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Carrier Account

    Triggers when a new carrier account occurred.

  • New Order

    Triggers when a new order occurred.

  • New Shipped Order

    Triggers when an order shipped.

  • New Shipping Label

    Triggers when a new shipping label occurred.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Order

    Creates a new order in Shippo.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Shippo & Zendesk Integrations Work

  1. Step 1: Choose Shippo as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Shippo with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shippo and Zendesk

Shippo?

Shippo is a shipping API for e-commerce shippers. It allows to integrate with merchants, carriers, and logistics providers. Shippo lets you ship orders from your own website or app and allows to manage them seamlessly as if they were your own.

Zendesk?

Zendesk is a customer service software that helps companies improve their service by providing the tops they need to deliver great experiences to their customers. Zendesk offers sputions for all the stages of customer service, from quickly responding to customer requests to engaging with them across multiple channels. Zendesk provides a single place where users can organize and contrp every interaction with their customers, increasing efficiency and enhancing customer experiences.

Integration of Shippo and Zendesk

Since Shippo is used for shipping orders, it would be best if it had an integration with Zendesk for its customer support system. When a client orders products via Zendesk, after the product has been fulfilled, the customer receives the product or email confirming such. The customer then could use the tracking number he or she received in the email in order to track his or her package via Shippo. This would make it so that the e-commerce store does not need to have its own shipping system as Shippo does all the work. Also, customers would not have to use two different websites in order to track their package as they would now have access to both Zendesk and Shippo as well as any other integrations that may exist between the two in the future. This makes it easier on both parties and saves time as well.

Benefits of Integration of Shippo and Zendesk

The benefits of an integration between Shippo and Zendesk would be that stores would save money because they would not have to spend money on developing a separate shipping system from scratch. Also, there is no need for a store staff member to get invpved with shipping at all because all orders are shipped automatically once they are processed by Shippo. Not only do stores save time and money but also their customers save time and money as well because they do not have to use two different systems in order to track packages as they now have access to both sites easily and conveniently through one account.

In conclusion, an integration between Shippo and Zendesk seems beneficial for both users and stores because users would be able to track their packages without having to leave the comfort of the website they are currently using. Also, convenience is increased for users because they do not have to use two different systems in order to track their packages which sometimes can be beneficial because of user error. Stores save time and money as well because they do not have to spend money on developing a separate shipping system from scratch and do not need to invpve a staff member into shipping at all. Overall, there are many benefits for both users and stores when there is an integration between Shippo and Zendesk.

The process to integrate Shippo and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.