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Shipcloud + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Shipcloud and Zendesk

About Shipcloud

shipcloud is the shipping service provider and represents a new generation in package shipping. A cloud-based service, it enables small and medium-sized online vendors to work easily and efficiently with all major shipping providers.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best Shipcloud and Zendesk Integrations

  • Shipcloud Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Shipcloud Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Shipcloud Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Shipcloud Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Shipcloud Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Shipcloud Slack

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    {{item.message}} Read More...
    When this happens...
    Shipcloud {{item.triggerTitle}}
     
    Then do this...
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Connect Shipcloud + Zendesk in easier way

It's easy to connect Shipcloud + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Shipment Status

    Triggers when a status for a shipment has been reached.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Shipment

    Adding this action into your Connect will create a real shipment. To avoid being charged you can use your sandbox key for creating the connect and switch to the live api key once everything works fine.

  • Create Shipment Quote

    Creates a new shipment quote.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Shipcloud & Zendesk Integrations Work

  1. Step 1: Choose Shipcloud as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Shipcloud with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shipcloud and Zendesk

  • Shipcloud is a company that provides software for shipping companies. The software is used by the shipping companies to manage their business. It helps them to ship products, keep track of all shipments, calculate costs and other functions.
  • Zendesk is a customer support platform. It can be used by any company including the shipping companies. It helps in managing customers’ tickets. With Zendesk, users can create tickets, assign agents to tickets as well as receive notifications about the status of the ticket.
  • Integration of Shipcloud and Zendesk

    In this part, you can explain how using Zendesk helps shipping companies and why these benefits are more than the cost of using Zendesk. You can also mention the benefits of using Zendesk for the companies which do not use Shipcloud.

    Here are some points that you can include:

    · Zendesk helps shipping companies manage tickets from customers as well as manage their inventory and shipment. It also helps them provide a customer support to their customers with better speed and accuracy.

    · The integration of Shipcloud with Zendesk allows shipping companies to manage their orders and shipments from a single screen instead of using multiple softwares for different purposes. They don’t have to switch between several screens or tabs while working on their orders and shipments.

    · Shipping companies can save time with the help of Zendesk because they do not have to log into multiple systems or go through different software screens for different functions. All functions are available in one software which saves their valuable time.

    · Using Zendesk will automatically generate reports for the companies with the help of Shipcloud. These reports will help them track their sales performance and analyze their sales data for future planning.

    · When using Zendesk, the shipping companies do not have to write down their customer service notes in paper or a word document and can just enter them in the software. They can also easily share these notes with other members of their team to get feedbacks from them. This saves a lot of time and effort.

    · With the help of Zendesk, shipping companies can create a knowledge base where they can publish articles related to their work or industry and share it with others in their team. This knowledge base will help them to grow professionally as well as help others in their team grow professionally.

    Benefits of Integration of Shipcloud and Zendesk

    In this part, you can discuss the benefits of using Shipcloud instead of other shipping software providers. You can also mention the benefits of using Zendesk instead of other customer support software providers. Here are some points that you can include:

    · Shipcloud is affordable and easy to use as compared to other shipping software providers. The integration of Shipcloud with Zendesk is also very easy and doesn’t require much time to set up.

    · The integration helps shipping companies achieve an end-to-end spution for their business needs. They don’t have to buy individual software for every purpose that they need to use in their business. They can buy these two software together and set up an end-to-end spution for their business needs. They do not have to buy any other software for any other purpose. This saves them money as well as time. Moreover, it also gives them peace of mind because they know that they don’t have to worry about any other software or system that may be needed in their business later on since they already have everything integrated.

    · Using Shipcloud with Zendesk helps shipping companies improve their customer support services significantly. Customers will be happy that they are getting quick responses from the shipping company which may result in increased sales for the company in the long run. Moreover, it also helps the company retain its existing customers even if another competitor offers a similar product at a cheaper price because customers feel that they will get good customer support from the company even if they pay higher prices for their products. This may result in increased sales for the company in the long run because existing customers may refer new customers to the company as well as recommend new products/services from the company to their friends/family members.

    The process to integrate Shipcloud and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.