shipcloud is the shipping service provider and represents a new generation in package shipping. A cloud-based service, it enables small and medium-sized online vendors to work easily and efficiently with all major shipping providers.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Shipcloud + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a status for a shipment has been reached.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Adding this action into your Connect will create a real shipment. To avoid being charged you can use your sandbox key for creating the connect and switch to the live api key once everything works fine.
Creates a new shipment quote.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Shipcloud is a cloud-based logistics software for eCommerce that allows businesses to manage orders, shipments, and customers. Shipcloud is a SaaS spution that provides the most comprehensive set of features available, including shipping rate optimization, order management, invoicing, inventory management, and more.
Freshdesk is a cloud-based customer support software that provides 24/7 help to its clients through its team of experts. Freshdesk makes it easy to answer customers’ questions inbound via email or phone, while also allowing users to connect with customers using live chat, video, or social media channels.
The integration of Shipcloud and Freshdesk is possible by connecting Shipcloud with Freshdesk. This integration will allow you to create a new order on Shipcloud whenever a customer or user raises an issue on Freshdesk. It also allows you to automatically update the shipment statuses on Freshdesk whenever you ship products on Shipcloud. The integration uses Zapier to connect the two platforms.
The benefits of integrating Shipcloud and Freshdesk are as fplows:
Centralized Logistics Management . Integrating the two platforms will help companies manage their entire logistics operations in one place.
. Integrating the two platforms will help companies manage their entire logistics operations in one place. Improved Customer Experience . The integration of the two platforms will allow you to give your customers a better experience when they communicate with you by providing them with the status of their orders and shipments.
. The integration of the two platforms will allow you to give your customers a better experience when they communicate with you by providing them with the status of their orders and shipments. Improved Customer Satisfaction. The integration of Shipcloud and Freshdesk will allow you to significantly improve the satisfaction level of your customers since it will provide them with a better customer experience.
The process to integrate Shipcloud and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.