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Shipcloud + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Shipcloud and Freshdesk

About Shipcloud

shipcloud is the shipping service provider and represents a new generation in package shipping. A cloud-based service, it enables small and medium-sized online vendors to work easily and efficiently with all major shipping providers.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Shipcloud and Freshdesk Integrations

  • Shipcloud Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Shipcloud Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Shipcloud Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Shipcloud Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Shipcloud Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Shipcloud New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Shipcloud GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Shipcloud Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Shipcloud GitHub

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    {{item.message}} Read More...
    When this happens...
    Shipcloud {{item.triggerTitle}}
     
    Then do this...
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Connect Shipcloud + Freshdesk in easier way

It's easy to connect Shipcloud + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Shipment Status

    Triggers when a status for a shipment has been reached.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Shipment

    Adding this action into your Connect will create a real shipment. To avoid being charged you can use your sandbox key for creating the connect and switch to the live api key once everything works fine.

  • Create Shipment Quote

    Creates a new shipment quote.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Shipcloud & Freshdesk Integrations Work

  1. Step 1: Choose Shipcloud as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Shipcloud with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shipcloud and Freshdesk

Shipcloud is a cloud-based logistics software for eCommerce that allows businesses to manage orders, shipments, and customers. Shipcloud is a SaaS spution that provides the most comprehensive set of features available, including shipping rate optimization, order management, invoicing, inventory management, and more.

Freshdesk is a cloud-based customer support software that provides 24/7 help to its clients through its team of experts. Freshdesk makes it easy to answer customers’ questions inbound via email or phone, while also allowing users to connect with customers using live chat, video, or social media channels.

Integration of Shipcloud and Freshdesk

The integration of Shipcloud and Freshdesk is possible by connecting Shipcloud with Freshdesk. This integration will allow you to create a new order on Shipcloud whenever a customer or user raises an issue on Freshdesk. It also allows you to automatically update the shipment statuses on Freshdesk whenever you ship products on Shipcloud. The integration uses Zapier to connect the two platforms.

Benefits of Integration of Shipcloud and Freshdesk

The benefits of integrating Shipcloud and Freshdesk are as fplows:

Centralized Logistics Management . Integrating the two platforms will help companies manage their entire logistics operations in one place.

. Integrating the two platforms will help companies manage their entire logistics operations in one place. Improved Customer Experience . The integration of the two platforms will allow you to give your customers a better experience when they communicate with you by providing them with the status of their orders and shipments.

. The integration of the two platforms will allow you to give your customers a better experience when they communicate with you by providing them with the status of their orders and shipments. Improved Customer Satisfaction. The integration of Shipcloud and Freshdesk will allow you to significantly improve the satisfaction level of your customers since it will provide them with a better customer experience.

The process to integrate Shipcloud and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.