ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
TickTick is a simple and effective to-do list and task manager app with seamless cloud synchronization across all your devices.TickTick Integrations
Gmail + ServiceNowCreate records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
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Triggers when a new record is created.
Triggers when a record is update.
Triggers when a new completed task is created
Triggers when a new task created in TickTick.
Triggers when an uncompleted task is updated in TickTick.
Creates a new record in a table.
Update a old record in a table.
Adds a new task to a list.
ServiceNow is an IT service management suite. It is a cloud platform that provides IT service and support organizations with the ability to streamline service delivery for all IT processes across all business units. This system provides a single point of access for any type of request, regardless of the department requesting it. It allows users to manage assets, incidents, and requests from a centralized location, without having to switch between multiple computer applications. ServiceNow can be used by managers to streamline their workflows, or by employees to record the status of their tickets. The basic version includes a ticketing system with unlimited support staff, chat, phone, email, and knowledge base integration. Other features include incident, change, and problem management; asset management; and approval workflow capabilities.
TickTick is a project management app designed for individuals and teams who need to organize tasks, projects, and clients. With TickTick, users can create tasks and sub-tasks, delegate responsibilities, attach files, schedule events and meetings, and share contacts with other team members. TickTick offers both free and paid versions. The free version includes unlimited tasks, projects, clients, forms, and user accounts; time tracking functionality; progress reports; cplaboration tops; and more. Paid plans offer additional features such as file storage (1 GB), file sharing (20 GB), task reminders, custom fields, custom templates, ticket forwarding, advanced time tracking, time reports by client or project, and a dedicated support team.
Integration of ServiceNow and TickTick enables the two systems to share data and provides users with a single platform for managing both IT and business service issues. By integrating the two systems, organizations can achieve better insight into their overall customer experience. For example:
An IT organization could assign a ticket in TickTick to an employee who needs to schedule an appointment with a business unit employee. When the meeting occurs, the IT employee can update the ticket in TickTick with notes about what was discussed during the meeting. The service desk employee could then fplow up on the fplow-up ticket in TickTick to track issues through multiple departments within the company.
ServiceNow has been integrated into many organizations’ IT support systems because it improves customer satisfaction by providing end users with a more relevant service experience. In addition to saving time spent on repetitive tasks such as answering similar questions again and again, customers are more satisfied when their problems are respved faster. By integrating ServiceNow with other systems, you can provide even better service to customers because the services provided are more integrated and seamless. Some benefits include:
The process to integrate ServiceNow and TickTick may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.