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ServiceNow + Textline Integrations

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Textline

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

Textline Integrations

Best ServiceNow and Textline Integrations

  • ServiceNow ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    ServiceNow New Labeled Email
     
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    ServiceNow {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect ServiceNow + Textline in easier way

It's easy to connect ServiceNow + Textline without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Contact Message

    Triggers when a new contact message is created.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

How ServiceNow & Textline Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ServiceNow with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Textline as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Textline with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Textline

  • ServiceNow is a cloud based IT service management software. It provides enterprises with the framework to manage their IT services and deliver them in an effective manner. It includes various modules like helpdesk, incident management, asset management, application management, etc.
  • Textline is a cloud based enterprise text messaging software used for communication between individuals and groups. It allows users to send out bulk text messages to multiple numbers at a time. It also facilitates users to create a list of numbers and send them a single message.
  • Integration of ServiceNow and Textline

    ServiceNow can be integrated with Textline to send out scheduled bulk text messages to customers and other groups. This integration can be done by adding a new trigger to ServiceNow which will launch a program that sends the service request details to Textline for sending out the scheduled bulk text messages to the customers.

    Benefits of Integration of ServiceNow and Textline

    Integration of ServiceNow and Textline can prove beneficial in a number of ways:

    It helps in sending the details related to a service request to customers before they can reach out to the customer support. It helps in reducing the wait times of customers while reaching out to the customer support. It helps in increasing the response rate from customers. It reduces the number of phone calls from customers. It saves customers from spending extra time waiting for a response from customer support. It can be used to send out updates about any changes or issues in an ongoing service request. Customers can be notified about any change or update in the service request they have placed through this integration. It enables customers to receive notifications about any update or change in the service request they need to fplow up on. It allows customers to fplow up on the status of their service request by sending out text messages to customer support. It enables customers to receive updates about any change or issue in the service request they placed earlier.

    The integration of ServiceNow and Textline can prove beneficial in a number of ways like it helps in sending the details related to a service request to customers before they reach out to the customer support, it helps in reducing the wait times of customers while reaching out to the customer support, it helps in increasing the response rate from customers and it reduces the number of phone calls from customers and so on.

    The process to integrate ServiceNow and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.