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ServiceNow + PhoneBurner Integrations

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and PhoneBurner

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About PhoneBurner

PhoneBurner is an outbound sales dealing platform that increases live client interactions so teams close deals faster.

PhoneBurner Integrations

Best ServiceNow and PhoneBurner Integrations

  • ServiceNow ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    ServiceNow New Labeled Email
     
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    ServiceNow {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect ServiceNow + PhoneBurner in easier way

It's easy to connect ServiceNow + PhoneBurner without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Contact

    Trigger when contact moved to a specific folder.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Contact

    Creates a new contact.

  • Create Update Contact

    Creates a new contact or update a existing contact.

How ServiceNow & PhoneBurner Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ServiceNow with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select PhoneBurner as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate PhoneBurner with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and PhoneBurner

  • Introduction (two to three paragraphs)
  • ServiceNow is a cloud based service which allows enterprises to use a single software to manage IT and non-IT related services. It is used by numerous enterprises ranging from small businesses to large corporations. It has applications in human resources, facilities, asset management, etc. This software is used to handle customer support inquiries. For example, if an employee calls the help desk with an issue regarding their laptop, it can be handled through the ServiceNow system. It can also be used to create a ticket for a broken printer.
  • PhoneBurner is an automated call center spution that provides a platform for managing calls and voice mails received from customers. Most organizations have a large number of customers who need to be contacted for various reasons. The automated call center spution helps organizations reach out to them quickly. These sputions are available as hosted or on premise. They also possess many other features such as analytics, voice broadcasting, and text-to-speech capabilities.
  • (four to five paragraphs)

  • Integration of ServiceNow and PhoneBurner can be achieved by connecting the two software sputions via the API (Application Programming Interface. The API provides a common interface to both systems which allows them to interact with each other. A developer with knowledge of both the platforms can easily integrate them using the API. This integration would allow an organization to utilize the power of both the platforms. For example, when a customer calls the help desk regarding an issue in his laptop, it can be respved through the PhoneBurner platform. This will give the customer a better experience. Also, if there is an outage in any of the systems, it will be noticed immediately as all the data will be recorded in the ServiceNow platform.
  • There are several benefits of integrating ServiceNow and PhoneBurner. First, it will save time as there will be no need to log in to multiple platforms. Furthermore, it will allow an organization to respond more quickly as all the information will be available in a single location. This will also reduce errors as an employee will not have to enter information in multiple places. Moreover, it will allow an organization to manage its resources more effectively as it will have access to all the relevant information in one place. One drawback of this integration would be that users may find it difficult to get used to working in a new environment. With time, however, they will adapt and learn how to work more efficiently.
  • (one paragraph)

    In conclusion, integration of ServiceNow and PhoneBurner through the API will allow an organization to utilize the best of both worlds. It will also provide several benefits such as reduced time, reduced errors and increased efficiency. It also gives users access to all the relevant information in one place. However, it would take some time for users to adapt to the new environment.

    The process to integrate ServiceNow and PhoneBurner may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.