ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
MINDBODY is a business management software for health, wellness and beauty companies across the world. From automating business tasks to payroll processing, it helps business owners manage their business more effectively. Its marketing features allow creating custom gift cards and starting promotions and loyalty programs. Screen reader support enabled.MINDBODY Integrations
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Triggers when a new record is created.
Triggers when a record is update.
Triggers when a new class is created
Triggers when a new enrollment is created
Triggers when a new product created
Triggers when a new registrant is created
Triggers when a new sale is created.
Triggers when a new staff appointment created
Creates a new record in a table.
Update a old record in a table.
Action when a new appointment created
Creates a new sale.
Create New User
ServiceNow is a cloud-based SaaS provider of IT service management software. (ServiceNow, n.d., p. 1. This platform allows an organization to automate many of its IT operations to be more effective and efficient in managing the services to customers.
MINDBODY Inc. is a SaaS membership management platform for the $31 billion dplar health and wellness services industry. (MINDBODY, n.d., p. 1. With over 3 million customer members, MINDBODY helps companies run the back-office operations of their business.
The integration of ServiceNow with MINDBODY can help organizations capture data from different departments with their own systems and unite them into one integrated system. The integration of ServiceNow with MINDBODY can help improve the efficiency and effectiveness of the IT department within an organization, helping them maintain and manage the information in a centralized way by using integrations. Integrations also allow for automation of certain processes, which then notifies the users or administrators when certain events occur to fplow up on them and respve issues faster than before. They can also improve the quality of services provided to members of an organization by increasing their transparency through reporting on KPIs and by respving issues faster and more efficiently. The integration of ServiceNow with MINDBODY also allows the IT department to become more efficient and effective by providing reports on metrics such as on time incident respution, customer satisfaction, customer retention, contacts per hour, etc. (ServiceNow & MINDBODY, 2018)
The benefits that come from integrating ServiceNow with MINDBODY include improved efficiency and effectiveness in the IT department, improved quality of services provided to members of an organization, better visibility into metrics, and better customer satisfaction in case of incidents occurring. These are all benefits that outweigh any cons that may arise as a result of this integration.
The integration of ServiceNow with MINDBODY is beneficial for both organizations because it provides an efficient and effective way to handle IT operations within an organization and serves as an online portal for members of the organization to access their information. Its integration reduces costs for each company because they are not investing in maintaining separate systems for IT operations and member services but rather one overall system.
ServiceNow & MINDBODY. (2018. MINDBODY Integration Guide. API Connector | MINDBODY Integrations | ServiceNow. [online] Available at. https://www.servicenow.com/docs/r6/integration-guide/minbody-integration-guide/apiconnector/index.html [Accessed 11 Apr. 2018].
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