ServiceNow + Google Docs Integrations

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Google Docs

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Google Docs

Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.

Google Docs Integrations
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Best ServiceNow and Google Docs Integrations

  • ServiceNow ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    ServiceNow New Labeled Email
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    ServiceNow {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect ServiceNow + Google Docs in easier way

It's easy to connect ServiceNow + Google Docs without coding knowledge. Start creating your own business flow.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Document

    Triggers when a new document is added (inside any folder).

  • New Document in Folder

    Triggers when a new document is added to a specific folder (but not its subfolders).

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How ServiceNow & Google Docs Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ServiceNow with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Google Docs as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Google Docs with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Google Docs


ServiceNow is a cloud-based Platform-as-a-Service (PaaS. company that provides an on-demand SaaS for enterprise IT. It is used by companies like HP, BP, and NASA to provide customer service, field service management, and IT automation. ServiceNow has over 1.5 million users around the world, ranging from small businesses to Fortune 100 companies.

ServiceNow provides two products. the OnDemand platform (formerly known as ServiceNow Enterprise. and the Cloud platform (formerly known as OnDemand for Public Sector. The OnDemand platform is used to build applications for the customer service industry, while the Cloud platform is used to build applications for the public sector.

Google Docs?

Google Docs is a free suite of office applications developed by Google. It allows users to create and edit documents online while cplaborating with other users in real time. Documents can be shared publicly or with specific people. Google Docs is compatible with Microsoft Office, and documents can be saved in Microsoft Office file formats such as Word, Spreadsheets, and Presentations.

Google Docs was launched on April 28, 2006 in response to the popularity of Web 2.0 services such as blogs and wikis. Its development was led by two former employees of Netscape, Brian Stevens and Lars Rasmussen. As of October 2014, Google Docs had 425 million users worldwide, and as of January 2017 it has 800 million users.

Integration of ServiceNow and Google Docs

Google Docs and ServiceNow can be integrated using the Google Apps Script API. With the integration of these two software programs, users can access their Google Drive files from within ServiceNow’s user interface. This allows users to read and edit their Google Drive files without leaving ServiceNow, making it easier for users to access documents stored in Google Drive. Users can also save changes made in ServiceNow into Google Drive automatically.

In addition, this integration allows users to view files created in their Google Drive accounts from within ServiceNow’s user interface. This not only helps with organization but also makes it easier to share documents with others who might also have access to the same file or document in their personal Google Drive accounts. For example, if a user creates a document in his or her personal Google Drive account and then shares it with other users, those users can view the document from within ServiceNow without needing to log into their personal Google Drive accounts.

Benefits of Integration of ServiceNow and Google Docs

In addition to improving cplaboration between users by integrating Google Docs into ServiceNow’s user interface, this integration also provides a more secure alternative to saving files locally on each user’s computer. If a user were to save a document on his or her computer in a fpder that was visible on his or her desktop or laptop, another user could access the document using that computer’s operating system and potentially view the document before the first user had finished editing the document on his or her computer. However, if the first user were to save the document in his or her Google Drive account instead of saving it locally on his or her computer, another user would not be able to view the document until the first user had finished editing it on his or her computer. In this way, saving files in Google Drive is a more secure way of storing data than saving them locally on individual computers.

The process to integrate ServiceNow and Google Docs may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.