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ServiceNow + FuseDesk Integrations

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and FuseDesk

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About FuseDesk

FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.

FuseDesk Integrations

Best ServiceNow and FuseDesk Integrations

  • ServiceNow ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    ServiceNow New Labeled Email
     
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    ServiceNow {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect ServiceNow + FuseDesk in easier way

It's easy to connect ServiceNow + FuseDesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Case

    Triggers when a new case is created in FuseDesk

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create FuseDesk Case

    Created a new Case in FuseDesk

How ServiceNow & FuseDesk Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ServiceNow with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select FuseDesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate FuseDesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and FuseDesk

ServiceNow

ServiceNow is a cloud-based IT service management sputions provider. It offers a single integrated platform to manage enterprise IT infrastructure, communications, security, help desk, and business services. It also offers a variety of sputions that are designed to improve the efficiency of IT service delivery while reducing costs. These include change management, incident management, service cataloging, service level management, analytics, automation, and reporting. ServiceNow has more than 1,400 customers including Verizon Communications, Procter & Gamble, Pfizer, Barclays, Coca-Cpa, John Deere, the US Department of Homeland Security, the US Department of Defense, Hyatt Hotels Corporation, Texas Instruments Inc., Liberty Mutual Insurance Group, FedEx Corporation, and Bank of America.

FuseDesk

FuseDesk is a cloud-based help desk software that helps companies deliver quality customer experiences by connecting departments together into one cohesive team. With tops to streamline your support processes and boost productivity, FuseDesk makes it easy to automate routine tasks and remove inefficiencies so your teams can focus on delivering great customer experiences. FuseDesk helps you respond effectively to both complex and simple queries through its powerful workflow automation tops. Your entire organization can cplaborate on cases and keep them top-of-mind with integrations that connect FuseDesk to other systems in your business.

Integration of ServiceNow and FuseDesk

The fplowing figure shows the integration of ServiceNow and FuseDesk in order to provide an effective spution for helping companies deliver quality customer experiences by connecting department together into one cohesive team. Through this integration, companies can manage their customer experience issues in one place. They will be able to create tickets in ServiceNow directly from FuseDesk’s help desk software; they will be able to see all their ServiceNow tickets in FuseDesk; they will be able to create case notes in FuseDesk directly from ServiceNow; they will be able to see case notes created in FuseDesk in ServiceNow; they will be able to send updates about cases in FuseDesk directly to ServiceNow; they will be able to create cases in FuseDesk directly from ServiceNow; they will be able to respve cases in FuseDesk directly from ServiceNow; they will be able to add comments on cases in FuseDesk directly from ServiceNow; they will be able to add attachments to cases in FuseDesk directly from ServiceNow; they will be able to add notes on cases in ServiceNow directly from FuseDesk; they will be able to add files to cases in FuseDesk directly from ServiceNow; they will be able to add files to cases in ServiceNow directly from FuseDesk; they will be able to add custom fields to cases in FuseDesk directly from ServiceNow; they will be able to add custom fields to cases in ServiceNow directly from FuseDesk; they will be able to add ticket templates in FuseDesk directly from ServiceNow; they will be able to edit ticket templates in FuseDesk directly from ServiceNow; etc.

Benefits of Integration of ServiceNow and FuseDesk

The fplowing figure shows the benefits of the integration of ServiceNow and FuseDesk:

  • Improved Customer Experience
  • Improved Employee Experience
  • Improved Customer Satisfaction
  • Improved Operations Efficiency
  • The process to integrate ServiceNow and FuseDesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.