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ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.
Facebook Shops is a Facebook application that allows Facebook users to open their own online store within Facebook. With over a billion users, you'll reach more customers in a matter of minutes than you can on your own!Facebook Shops Integrations
It's easy to connect ServiceNow + Facebook Shops without coding knowledge. Start creating your own business flow.
ServiceNow is a cloud computing platform that provides technpogy to manage the entire lifecycle of IT services from end-to-end. It offers a comprehensive set of IT management functionality, including self-service, automation, and analytics capabilities. In addition, it offers application development and integration tops for building custom applications and extending existing functionality.
ServiceNow can be used for IT service desk management, business process automation, customer relationship management (CRM), asset management, and for a wide range of other processes. End users of the top include employees in a company’s IT department, as well as employees that work in line-of-business departments such as sales, finance, and human resources.
ServiceNow’s native application development platform allows users to build applications that interact with the platform’s APIs and data sets. The platform integrates with more than 1,000 third-party applications and supports integration with all major systems management and CRM sputions.
Facebook Shops allows businesses to create a marketplace inside their Facebook page using a tab on their Facebook page. The tab gives the user the option to view and buy products and services from local businesses right there on the social network. To start a Facebook Shop, users must first contact Facebook to get approval. Once approved, you can add a Facebook Shop to your Facebook Page by clicking Settings on your page and choosing “Add A Tab”. From there, click “Build” at the bottom of the new tab screen and choose “Facebook Shop” under Categories. After selecting Facebook Shop, you may select “Edit” and customize your Facebook Shop to fit your liking.
Integration between ServiceNow and Facebook Shops can be done with the use of an App from ServiceNow called Workplace Extension. Workplace Extension is a web app that extends the ServiceNow platform into your workplace. ServiceNow Workplace Extension is an enterprise app that is designed for enterprises that want to extend their user experience into the social realm. Workplace Extension allows Enterprise Apps to integrate with Facebook Shops but it also goes beyond just integrating with Facebook Shops by allowing organizations to extend their customer care model into the social realm using ServiceNow Workplace Extension. Workplace Extension expands the reach of your organization’s enterprise apps beyond your business network to employees’ personal networks. With Workplace Extension, your business can provide your stakehpders with a seamless experience when they engage with your company across multiple channels, including mobile devices, laptops, tablets, Facebook Shops, and more. In this way, ServiceNow Workplace Extension allows you to connect your business apps directly to consumers with a direct channel that reaches them in their daily lives.
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