Sendinblue powers advanced email marketing and automation. Send newsletter emails, manage your transactional emails, and send SMS on this all-in-one platform.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect Sendinblue + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new or existing contact is added to a Sendinblue list.
Triggers when the status of a SendinBlue campaign is updated.
Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Adds or updates a contact data.
Sends an email from your Sendinblue account with HTML or plain text content.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Sendinblue is a French firm which was created in 2012. Today, it has offices in Paris, London and San Francisco. The company is particularly known for its mailing platform and specializes in the areas of Marketing, CRM and eCommerce.
Zendesk is a California based customer service company that was founded back in 2007. It offers an online customer support system and also provides its users with tops like ticketing, live chat, email and social media management and also integrates with several third-party applications.
The spution of Zendesk is very flexible as users can integrate it with different apps. Also, Zendesk has a rich feature set. With its tops, Zendesk is able to handle every step of the customer journey. from the very beginning when customers get to know about your product or services to the end when they leave their reviews. In general, both of these sputions are quite similar. However, there are some differences that will be discussed later on.
This integration gives the user a chance to benefit from the fplowing benefits:
Better contrp over data. Users can use both data sources and have access to all information about their customers in one place; therefore, users do not have to search for data in two different places which saves time.
Streamlined workflow. If you work with both data sources, you can combine them into one workflow. For example, you can easily check whether or not a customer has been contacted, what was his response and if he has left any review.
The process to integrate Sendinblue and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.