Sendinblue powers advanced email marketing and automation. Send newsletter emails, manage your transactional emails, and send SMS on this all-in-one platform.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Sendinblue + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when a new or existing contact is added to a Sendinblue list.
Triggers when the status of a SendinBlue campaign is updated.
Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Adds or updates a contact data.
Sends an email from your Sendinblue account with HTML or plain text content.
The Sendinblue is a company, which is specialized in cash flow management and marketing software. The Sendinblue was created in 2011 by Jerome, Antoine and Teddy. They have made the first version of Sendinblue, which was just a small script that sent emails to the users of Freshservice. It worked great and they realized that the Sendinblue can be used for marketing purposes. So they began to develop Sendinblue further and now it has many features, which are useful for businesses. For example, it is possible to send newsletters, build customer profiles, send SMS or MMS messages and much more. These features can be paid or free. In addition, there is a paid support service, which helps to spve the problems with the Sendinblue or Freshservice.
Another company, which is quite popular among users is Freshservice. It started in 2010 and since that time it has become very popular. The Freshservice is known among users as a monitoring system of web services. It allows users to track the activity of their websites. Also Freshservice has a support service which helps with any problems that can appear during the work with it.
Nowadays Sendinblue and Freshservice are integrated into one platform – Freshservice Sendinblue. This integration makes it possible to receive notifications from all aspects of your business at one place. It allows you to monitor every aspect of your business, even the area which is not related directly to your business. For example, it allows user to track the news on the website about their business. With this information it is possible to modify your marketing strategy and attract more customers.
Integration between Freshservice and Sendinblue is available since October 2015. It means that now you can use all features of Freshservice from within Sendinblue interface without any additional configuration. You can create tickets from within Sendinblue interface and assign them to a specific member of your Freshservice team. It also allows you to receive notifications in case of any changes in your Freshservice account like new tickets or new fplowers on social media. It is also possible to receive notifications about new messages on Freshservice’s blog.
All these features are available within Sendinblue interface under “Alerts” section. In addition to alerts you can also view all tickets created by you or your team members in Freshservice. You can also see new fplowers on social media platforms and also new messages on the Freshservice blog. All these features are available within Sendinblue interface under “Alerts” section.
Integration between these two services allows to receive notifications about all incoming messages in one place. That way you don’t need to check each of your accounts separately, because all messages will be visible in one place. Messages sent via other channels such as email or social media will be visible in real-time in your Sendinblue account. With this information you will be able to make decisions faster and will be able to react quickly if something goes wrong with your business.
In addition, you don’t need to log into each of your accounts separately – Sendinblue interface allows you to manage all of them in one place. You can create tickets without opening your Freshservice dashboard and view all tickets created by your team members at one place without logging into each account separately. Also you will be able to fplow up on comments on social media in the same way without having to log into separate accounts for each social media channel where you want to monitor comments on your business. You can fplow up on comments through social media channels like Facebook and Twitter at one place in Sendinblue interface without logging into each account separately.
As we have seen integration of Freshservice and Sendinblue makes it possible to manage all aspects of your business in one place – this makes life easier for managers of small businesses or companies that use only one service for monitoring their online presence and activity of their business. In addition, integration makes you able to receive notifications about all incoming messages in one place, so you don’t need to look through multiple applications or multiple accounts. Instead you can get all information about new messages from different sources at once in one place – Sendinblue interface.
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