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Sendinblue + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Sendinblue and Freshdesk

About Sendinblue

Sendinblue powers advanced email marketing and automation. Send newsletter emails, manage your transactional emails, and send SMS on this all-in-one platform.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Sendinblue and Freshdesk Integrations

  • Sendinblue Slack

    Sendinblue + Slack

    Send Slack channel messages when contacts in Sendinblue are added to a certain list Read More...
    When this happens...
    Sendinblue Contact Added to a Specific List
     
    Then do this...
    Slack Send Channel Message
    Changes in contact information should be communicated to your entire workforce. You can keep track of your list's growth with this integration. Appy Pie Connect will send a Slack channel message when a contact is added to a certain Sendinblue list.
    How This Sendinblue -Slack Integration Works
    • A new contact is added to Sendinblue
    • Appy Pie Connect sends a message to a specific channel on Slack.
    What You Need
    • Sendinblue account
    • Slack account
  • Sendinblue Sendinblue

    Microsoft Dynamics CRM + Sendinblue

    Turn Microsoft Dynamics CRM contacts to SendinBlue contact Read More...
    When this happens...
    Sendinblue New Contact
     
    Then do this...
    Sendinblue Add or Update Contact
    Maintain a single source of customers for your leads and contacts using the Microsoft Dynamics CRM integration. This Appy Pie Connect automation will let you know when a new contact is created in Dynamics CRM, and automatically add him to your SendinBlue users list. After setting up this integration, every time a new contact is added to Dynamics CRM, Appy Pie Connect will add this contact right into SendinBlue.
    How This Microsoft Dynamics 365 CRM- SendinBlue Integration Works
    • A new contact is added on Microsoft Dynamics
    • Appy Pie Connect adds that contact to SendinBlue.
    Apps Involved
    • Microsoft Dynamics
    • SendinBlue
  • Sendinblue Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Sendinblue New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Sendinblue Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Sendinblue New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Sendinblue Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Sendinblue Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Sendinblue Asana

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    {{item.message}} Read More...
    When this happens...
    Sendinblue {{item.triggerTitle}}
     
    Then do this...
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Connect Sendinblue + Freshdesk in easier way

It's easy to connect Sendinblue + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Contact Added to a Specific List

    Triggers when a new or existing contact is added to a Sendinblue list.

  • New Campaign Status

    Triggers when the status of a SendinBlue campaign is updated.

  • New or Updated Contact

    Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add or Update Contact

    Adds or updates a contact data.

  • Send Transactional Email

    Sends an email from your Sendinblue account with HTML or plain text content.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Sendinblue & Freshdesk Integrations Work

  1. Step 1: Choose Sendinblue as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Sendinblue with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Sendinblue and Freshdesk

Sendinblue?

SendinBlue is a web application that is used to send emails via the Internet. SendinBlue was founded in 2009 and is headquartered in Paris, France.

Freshdesk?

Freshdesk is a web-based customer support software that is used for managing customer support of an organization. Freshdesk was founded in 2010 and is headquartered in San Bruno, California.

Integration of Sendinblue and Freshdesk

There are various ways in which Freshdesk and SendinBlue can be integrated.

The first way can be by integrating SendinBlue with Freshdesk via Zapier. It will enable the users to send an email from SendinBlue to an email address registered with Freshdesk. For example, if a user of Freshdesk receives an email from SendinBlue, then he can even reply to it directly from the Freshdesk interface. This integration will increase the efficiency of the administration team as it will eliminate time wastage in manual processing of requests and queries. Email communication is at the core of any business and the integration of these two services will enable the users to have a more efficient email communication system.

Another way of integrating SendinBlue with Freshdesk is by using private API keys. This integration will enable the users to send data from SendinBlue to Freshdesk and vice versa. For example, if a user receives a new list of sales leads from SendinBlue, he can save the data on Freshdesk and use them later for doing some analysis or work.

In order to implement this integration, both SendinBlue and Freshdesk should be running on the same IP address. Both the services should also have a dedicated domain name or subdomain name. If everything is configured correctly, then it becomes easy for admin users to integrate the two applications. With this integration, admin users will be able to use Sendinblue’s email lists while processing their accounts on Freshdesk. This integration will also make it easier for admin users to contact their clients via email whenever needed. Admin users can also send automated emails to their clients when they add a ticket in Freshdesk.

Benefits of Integration of Sendinblue and Freshdesk

  • Easy Communication Between Clients and Admin Users. The integration of these two services will make it easier for admin users to communicate with their clients via email addresses registered with Freshdesk. Admin users will no longer have to spend time searching for emails of their clients or manually creating tickets in their account management system whenever they need to communicate with their clients. This integration will also make it easier for admin users to contact their clients via email whenever needed. Admin users can also send automated emails to their clients when they add a ticket in Freshdesk.
  • Easy Account Management of Clients. It will become easy for admin users to manage their clients’ accounts on Freshdesk whenever they need to do so. For example, if you are an admin user managing your client’s account on Freshdesk, then you can easily contact your client via email by using SendinBlue’s email list. This way you can send multiple emails to your client without having to spend time searching for his email address or manually creating tickets in your account management system every single time you want to contact him via email. This integration will also save time of admin users who often have to manually create tickets in their account management system when they receive an email from a client. All the admin user needs to do is create an email template in SendinBlue and add a link to its website in his reply email. The client will click on the link and open the website. Then he can fill up a form on the website, which he can submit after filling it up. This way you will be able to save time because you won’t have to spend time manually creating tickets in your account management system whenever you need to contact your client via email.
  • Easy Integration of Multiple Services. The integration of these two services makes it easier for admin users to integrate multiple services together into one platform without spending too much of their time and money on doing so. For example, if you are looking for a service that will help you automate all your marketing tasks, then you can use IFTTT’s Zap features along with other services like Facebook Pixels, Google Analytics etc. You can use Zapier’s trigger feature to connect your account management system with IFTTT and connect other services such as Facebook Pixels, Google Analytics etc with IFTTT as well using its action feature. You can use Zapier’s trigger feature to connect your account management system with IFTTT and connect other services such as Facebook Pixels, Google Analytics etc with IFTTT as well using its action feature. You can also use Zapier’s trigger feature to connect your account management system with IFTTT and connect other services such as Facebook Pixels, Google Analytics etc with IFTTT as well using its action feature.

The process to integrate Sendinblue and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.