SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
Pendo + SendGridSend SendGrid Emails to New Pendo Visitors (from Report) Read More...
It's easy to connect SendGrid + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Sends an Email.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
SendGrid is a cloud-based email infrastructure that allows its users to send emails at the speed of light. It is a full-service marketing automation spution that also provides email deliverability, security and analytics.
Zoho Desk is a help desk software that can be integrated with various business applications. It allows you to assign tickets to agents, monitor their progress, and view reports on their performance.
You can integrate the two products via Zapier and use them in tandem. The integration makes it possible for you to automatically forward all new support requests from Zoho Desk to your email inbox. From there, you can forward the same to SendGrid, which can then send out a response email. This reply could contain a link to a knowledge base article or instructions on how to fix a technical problem. You can even add customized fields that can be filled before sending the response email.
With an integrated spution like this, there is more efficiency and productivity in the workflow. Your team will be able to work faster by automating certain tasks, thereby freeing up time for other important things. The integration can also help you reduce the number of repetitive emails that you write and send every day. It allows you to focus on more important tasks instead of being distracted by trivial ones. With Zoho Desk, you can assign issues in bulk, thereby giving you much-needed time for other work.
The process to integrate SendGrid and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.