SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Pendo + SendGridSend SendGrid Emails to New Pendo Visitors (from Report) Read More...
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SendGrid is an email service provider. Its software helps send email, and its API helps manage email. It was founded in 2009 by Jim Franklin, Sameer Dhpakia, and Isaac Saldana. It is based at Santa Monica, California. Its services include email delivery, analytics, and operations tops for e-commerce businesses. SendGrid manages the communication between e-commerce platforms like Shopify, Bigcommerce, Magento, and WooCommerce and their customers.
The company has raised $243 million in funding from investors including Accel Partners, Bessemer Venture Partners, Costanoa Venture Capital, Salesforce Ventures, and Y Combinator.
In January 2015, SendGrid became a publicly traded company.
In May 2015, SendGrid acquired SpareMin.
In June 2015, SendGrid acquired Nylas.
In November 2016, SendGrid acquired Mandrill.
In December 2016, SendGrid acquired CloudMagic.
In February 2017, SendGrid acquired Marker.io.
In September 2017, SendGrid acquired Twilio Programmable Voice.
In October 2017, SendGrid acquired Reverb.io.
In December 2017, SendGrid acquired CloudyTag.
Freshservice is a remote monitoring software company based in Los Angeles. The company offers a cloud-based application to monitor customer service issues in real time or historical manner on various devices and operating systems. The company was founded in 2004 by Ramesh Gopinath and Matt Klein in Los Angeles. The company has been funded by Shasta Ventures and Silicon Valley Bank. In 2010 they merged with Get Satisfaction which was owned by Digg founder Kevin Rose, and as of January 2014 had eight million users across 150 countries. In June 2014 the company announced that it had raised $17 million in Series C funding from Bain Capital Ventures and existing investor Shasta Ventures to accelerate its international growth plans and product development efforts. In August 2014 the company announced that it had raised $22 million in Series D funding from Bain Capital Ventures and existing investor Shasta Ventures to continue accelerating their international growth plans and product development efforts. As of February 2015 the company had ten million users across 180 countries around the world with offices in San Francisco, London and Bangalore.
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