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SendGrid + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between SendGrid and Freshdesk

About SendGrid

SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best SendGrid and Freshdesk Integrations

  • SendGrid SendGrid

    Pendo + SendGrid

    Send SendGrid Emails to New Pendo Visitors Read More...
    When this happens...
    SendGrid New Visitor
     
    Then do this...
    SendGrid Send Email
    Want to send emails to your new Pendo Visitors? Give this Pendo-SendGrid integration a shot. Set it up and whenever when a person visits on your website/app, Pendo will monitor their journey and pass that information to Appy Pie Connect where a targeted email will be sent to them via SendGrid.
    How this Pendo-SendGrid integration works
    • A new visitor is added to your Pendo account
    • Appy Pie Connect will automatically them SendGrid email based on their interest.
    What You Need
    • A Pendo account
    • A SendGrid account
  • SendGrid SendGrid

    Pendo + SendGrid

    Send SendGrid Emails to New Pendo Visitors (from Report) Read More...
    When this happens...
    SendGrid New Visitor From Report
     
    Then do this...
    SendGrid Send Email
    Want to send emails to your new Pendo Visitors? Give this Pendo-SendGrid integration a shot. Set it up and whenever when a person visits on your website/app, Pendo will monitor their journey and pass that information to Appy Pie Connect where a targeted email will be sent to them via SendGrid.
    How this Pendo-SendGrid integration works
    • A new visitor is added to your Pendo account
    • Appy Pie Connect will automatically them SendGrid email based on their interest.
    What You Need
    • A Pendo account
    • A SendGrid account
  • SendGrid Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    SendGrid New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • SendGrid Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    SendGrid New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • SendGrid Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    SendGrid Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • SendGrid Asana

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    {{item.message}} Read More...
    When this happens...
    SendGrid {{item.triggerTitle}}
     
    Then do this...
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Connect SendGrid + Freshdesk in easier way

It's easy to connect SendGrid + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Send Email

    Sends an Email.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How SendGrid & Freshdesk Integrations Work

  1. Step 1: Choose SendGrid as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate SendGrid with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SendGrid and Freshdesk

In this article, I will talk about two companies that I have worked with in the past year. The first company is called SendGrid and the second company is called Freshdesk. I will talk about my experience with these companies and how they can benefit each other. First, I will give a short introduction to each of the companies and how they are innovative in their own ways. Then, I will talk about how they can benefit each other by integrating their products and services. Lastly, I will conclude with some thoughts on the integration of these two companies.

Integration of SendGrid and Freshdesk

SendGrid is a email delivery service that allows users to send emails without having to deal with the technical aspect of sending emails. Most companies that use MailChimp or Constant Contact have to deal with all of the technical aspects of sending emails. This includes making sure that the servers are running and ensuring that their server doesn’t get hacked. SendGrid takes all of that off of the shoulders of the user in order to allow them to focus on what they do best, which is marketing.

Freshdesk is a customer support software that is built around allowing customers to be able to communicate with a company through several different channels, such as email, chat and social media. They also offer in-app chat support for most of their clients. The best part about Freshdesk is that it is very easy to use and understand. It also integrates with many other applications such as Google Drive. The integration between both of the companies would be beneficial for both sendgrid and freshdesk. For sendgrid, it would allow them to save more money by not having to pay for server maintenance, since Freshdesk has a fully hosted spution and would also help them grow their business faster because of the increased exposure. Freshdesk would benefit from this integration with SendGrid because they would be able to reduce costs since they wouldn’t have to maintain any servers, but instead could just use SendGrid’s cloud infrastructure to host all their emails. They could also benefit because SendGrid has a large userbase and they could try to market their product to those users through SendGrid’s marketing team. They would also benefit because it would be easy for them to integrate into SendGrid’s APIs and would allow them to build new features faster than if they had to build everything from scratch.

Benefits of Integration of SendGrid and Freshdesk

The benefits of integrating SendGrid and Freshdesk are numerous. The first benefit is that SendGrid would save money by no longer having to pay for servers or maintenance. The integration between both companies would allow Freshdesk to have an easier time marketing their product because they could promote it through SendGrid’s marketing team. Finally, the integration between these two companies would allow both companies to grow faster than they could on their own because they would be able to take advantage of each other’s userbase.

In conclusion, I believe that integrating SendGrid and Freshdesk would be a great idea for both companies. It would allow SendGrid to save money by not having to maintain any servers while it would allow Freshdesk to have a cheaper spution than having to maintain servers themselves and it would also help both companies grow faster than if they were doing it on their own.

The process to integrate SendGrid and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.