Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.ServiceNow Integrations
Salesforce + Google CalendarAdd new Salesforce events to Google Calendar as detailed events Read More...
Salesforce + SlackGet Slack notifications for new Salesforce opportunities Read More...
It's easy to connect Salesforce + ServiceNow without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when a new record is created.
Triggers when a record is update.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Creates a new record in a table.
Update a old record in a table.
Salesforce is a cloud-based sales and marketing software. This top is used by top companies all over the world such as Coca cpa, Morgan Stanley, Cisco, etc. It is an integrated software that handles customer relations, sales leads, service and support, marketing and sales. The main goal of this top is to make the management of customers easier. This includes creating sales opportunities, tracking and recording the progress of these opportunities. The software also helps in product and service promotion and sales team management.
ServiceNow is a cloud-based IT service management software. It is a product of ServiceNow Company. This company was founded in 2003 by Fred Luddy. It started out as an on-demand business service automation software. In 2007, it became a public company and its stock began trading on NASDAQ under the symbp NOW. In 2010, the company introduced ServiceNow’s Public Cloud which is a SaaS based platform. Nowadays, it is used by various companies from all over the world such as Facebook, Alaska Airlines, Anthem Inc., American Express, etc.
Integration of Salesforce and ServiceNow can be done via API integration. In order to integrate Salesforce with ServiceNow, there are two different API’s that need to be used at the same time. They are REST API and JSON API. The first one is used for automated processing and the second one is used for programmatic access. Using these two API’s together will allow for integration between Salesforce and ServiceNow.
There are many benefits when integrating Salesforce with ServiceNow. Some of the benefits are:
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