Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Mattermost is an open source team collaboration platform tht brings all your company's conversations, documents, and applications together in one place, making it easy for your team to collaborate securely on the things that matter most.Mattermost Integrations
Salesforce + Google CalendarAdd new Salesforce events to Google Calendar as detailed events Read More...
Salesforce + SlackGet Slack notifications for new Salesforce opportunities Read More...
It's easy to connect Salesforce + Mattermost without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
When message post on perticular channel.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Post a new message to a channel.
Salesforce is a customer relationship management (CRM. platform. CRM refers to the tops used by companies to manage their relationship with customers, also referred to as a database of customers. Salesforce offers an array of features such as customer-specific data entry, data management, and reporting.
Mattermost is a self-hosted open source team communication top which focuses on the speed and extensibility through plugins. The software is available for Windows, Mac OS X and Linux, and Android.
Using Salesforce and Mattermost together enables companies to use the power of both platforms. For instance, Salesforce users can post messages in Mattermost channels, enabling them to have a central spot for discussions about specific customer related issues. This allows users to keep track of what goes on in discussions regarding specific customers. Other companies that do not use Salesforce can still read these discussions, giving them insight into how other companies are handling similar customer issues. Companies can also choose to use Mattermost for internal communications only. Some users may feel that keeping their communications in a centralized area helps them stay focused on their work.
Companies have a lot to gain when they use Salesforce and Mattermost together. By using both platforms together, it allows the companies to see a more accurate picture of their customers, helping them improve their operations and marketing efforts. Companies are able to provide better services to their customers when they can provide a conspidated view of their customers’ data to salespeople and support staff alike. Another benefit is that communication between employees becomes more streamlined and efficient because all communications are happening in one place. This efficiency leads to more time spent on actual work rather than looking for information or having non-productive conversations.
Companies that integrate Salesforce and Mattermost together increase their ability to provide better customer service. They can also see a larger picture of their customers which enables them to make better decisions regarding sales and marketing efforts. Companies can also reduce costs by integrating Salesforce and Mattermost because they no longer need multiple communication platforms.
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