Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
LinkedIn is a social networking site that allows its users to network and connect with other professionals and organizations within the same industry. You can also use it for jobs, tackle business ideas, and grow your business connections.LinkedIn Integrations
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It's easy to connect Salesforce + LinkedIn without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
A new update is created for your company page.
A status update sharing some content is posted.
Salesforce is a customer relationship management (CRM. platform that provides cloud computing services to manage business relationships with customers, partners, and employees. It offers a variety of services that include customer relationship management and sales cloud for sales, service cloud for customer service, and commerce cloud for e-commerce. It was founded in San Francisco by Marc Benioff. It has its headquarters in San Francisco, California.
LinkedIn is the world’s largest professional social network and a business-oriented online company. It provides a platform that allows people to build a professional network and thus facilitates communication between professionals. It helps people discover jobs opportunities and also find other professionals through the social network. It was founded in Mountain View, California. It has its global headquarters in Sunnyvale, California.
As per the report published by Salesforce, it is clear that Salesforce along with LinkedIn will provide customers with deeper insights into their customers and employees. The integration of these two will give a chance to Salesforce to offer the best products and services to its customers and make them more efficient in their business activities. Salesforce is going to take care of the CRM side of things while LinkedIn will handle the professional networking effects. Together they are going to create a highly efficient environment for future businesses.
Integration of Salesforce and LinkedIn:
The data from LinkedIn will be integrated with Salesforce to provide users with the best possible resources necessary for any business or organization. This integration will be useful for companies that have a large number of customer facing employees and need them to be able to access data about the company and its customers. These companies can use this software to track different performance metrics and increase productivity among their employees. It will help in making better decisions by providing them with information about their customers as well as their own employees. For example, if someone hires a new employee through LinkedIn, that person’s profile will be merged with the existing employee database in Salesforce. The same will happen if any employee changes his/her job or moves to another department of the company. This integration will make it easier for companies to manage various aspects of their business like employee attendance, payrpl, time tracking, etc. This approach can help companies to increase productivity among their employees as well as save time and money spent on duplicating data entry work.
Benefits of Integration of Salesforce and LinkedIn:
The integration of Salesforce and LinkedIn will help companies to manage their CRM efforts easily. For example, if an employee changes his job, Salesforce will automatically merge his profile with the new employer’s database which will save him/her time spent on updating his/her profile information manually. Also, the employee will not have to provide details related to his/her educational qualifications, skills, experience and other details again as all such information will be automatically available on LinkedIn’s databases which he/she can access directly from Salesforce. This integration will make it easier for employers to handle all human resource-related issues in one place only and hence it will save them time and money. There are many other benefits that companies can reap after integrating Salesforce and LinkedIn’s data sources. For example, one can get a complete record of all the employees working for him in Salesforce including their names, email addresses, phone numbers and other details about them by just searching for them on LinkedIn’s database which makes it easy for him/her to communicate with his/her employees immediately whenever he needs to.
In conclusion, I can say that integration of Salesforce and LinkedIn will definitely help in making businesses more efficient in terms of managing their customer relationships efficiently so that they can grow as per their expectations.
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