Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
GoToMeeting is the best online meeting and video conferencing tool that provides a fast, easy, and reliable meeting solution to power workforce productivity. Whether it’s a business-critical meeting or a casual discussion, GoToMeeting gives you the accessibility & reliability you need to take your work with you on the road & across the globe.GoToMeeting Integrations
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It's easy to connect Salesforce + GoToMeeting without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when a new meeting is created in your account.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Creates a scheduled meeting in your account.
Salesforce is a cloud-based customer relationship management (CRM. software application. It is designed to manage the sales and other aspects of customer interactions. It is used by companies to track sales leads, manage their accounts, opportunities, and contacts. Salesforce can be accessed on the Internet and is offered as a service in a Software as a Service (SaaS. model.
GoToMeeting is an online meeting service that allows users to conduct remote conferences through VoIP technpogy. The service includes voice, video, and web conferencing features. The service currently has three pricing plans. Free, Plus, and Pro. GoToMeeting is part of LogMeIn’s portfpio of online cplaboration and computer remote access services. Key features include:
Multiparty video conferencing with screen sharing and whiteboarding
File transfer and voice over IP for calling in or joining via phone
Presenter mode for online training, event registration, and other event functions
Customizable meeting invites and meeting recaps
GoToMeeting is designed to “fit seamlessly into the workflow of any organization or individual”. As a result, it integrates with many popular applications and platforms such as Salesforce.com, Microsoft Outlook, Outlook Web Access (OWA), Google Calendar, Google Apps, Gmail, Google Voice, Windows Live Hotmail/Outlook.com, Skype, Facebook, Twitter, YouTube, Flickr, iGoogle, Blogger, Basecamp, Voxeo, Jive, SugarCRM, Zendesk, Highrise, ClickDimensions, SurveyMonkey, ConstantContact, MailChimp, LinkedIn, SharePoint Online, WordPress blog posts, Gravity Forms, Zoho CRM and Google Docs.
The integration of Salesforce with GoToMeeting allows the users to conduct meetings through GoToMeetings while they are on-the-go. Users can attend meetings using any device or platform that has Internet access and a microphone or webcam. This feature makes it convenient for the users to attend meetings from wherever they are at that time. This feature enables the users to have better productivity because they can attend meetings while they are in the field or attending another meeting without the need of having to use another device such as a laptop. Because the users will not be required to bring another device with them they will not be distracted from their current task which is conducting a meeting or attending another meeting. Because they do not need to bring another device with them it also saves them time from having to setup the laptop in order for them to attend a meeting. This feature can help save time and can lead to more efficiency by being able to attend meetings while doing other tasks which would have been difficult if they needed to set up a laptop in order to attend a meeting. This feature also enables the user to attend a meeting anywhere in the world at any time without experiencing any lag time or latency issues. If the user was outside of their own office building then this feature would allow them to attend a meeting without having any latency issues occurred which could cause them to miss important information in the meeting room. This feature would benefit sales representatives because they will not be limited by where they are located when attending meetings which may lead them to miss important information that was shared in the meeting room in which they were unable to attend. This feature would also benefit members of a sales team because if one team member was unable to attend a meeting due to being out of the office then another sales representative could attend the meeting on their behalf so that no information is missed due to not being present in the meeting room itself. This could also help build relationships between other members of the sales team if one sales representative was not able to attend a meeting but another sales representative was able to represent them so that both members of the sales team would be able to update one another on what happened during the meetings that they attended. This integration could also benefit managers by enabling them to delegate certain tasks or delegating certain tasks to other members of their team such as conducting meetings for them while they are out of office or not available in person for whatever reason. They could also work with their team by utilizing this top when working together on projects or cplaborating with one another on various projects that need their attention right away. This integration could also benefit sales representatives because it allows them to work closer with customers while they are in their office instead of having to travel back and forth between their office and customer locations which could cause them problems during the commute if it takes too much time and prevents them from attending meetings in a timely manner or make them late for meetings if they were traveling by car. This feature would also benefit managers because it allows them to stay connected with their teams even though they may be located at different offices or away from their team members during the day for whatever reason.
The benefits of integrating Salesforce with GoToMeeting include:
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