Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
Etsy is an online marketplace for buying and selling unique, creative, and handmade goods.Etsy Integrations
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It's easy to connect Salesforce + Etsy without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when there is a new active listing.
Triggers when there is a new Invoice.
Triggers when there is a new transaction. (Needs full access for application)
Triggers when a new user is created.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
This paper will evaluate the integration of Salesforce and Etsy.
Introduction of Salesforce
Salesforce is a cloud-based customer relationship management (CRM. software company that was founded in 1999. The company provides CRM software that helps businesses manage their customers, leads, sales, and accounts. This software is used by companies of all sizes including Forbes Global 2000 organizations, small businesses, and nonprofit organizations. Salesforce is headquartered in San Francisco, California. It has nearly 6,000 employees around the globe and has more than 175,000 customers in over 190 countries. Salesforce’s clients and partners include large corporations such as Coca-Cpa, Bloomberg, Starbucks, and HP. The company’s customers also include local governments such as those in London, Paris, and Singapore.
Salesforce is mainly focused on the enterprise market. It has three major lines of business. Sales Cloud, Service Cloud and Commerce Cloud. Its first product called “Salesforce for Outlook” was released in 2003 and helped businesses connect with their customers through email. In 2004, the company released its first version of Force.com, which offered its first application development platform. The company launched its service cloud offering in 2008 to help companies manage the delivery of services to their customers.
Introduction of Etsy
Etsy is a global platform for handmade goods and craft supplies launched in 2005. It is based in Brooklyn, New York City. The company’s mission is to keep commerce human by allowing people to trade handmade goods and vintage items. It also enables creators to open their own shops where they can sell their items directly to buyers. These sellers can set up virtual storefronts on Etsy, which allows them to keep contrp of their business while Etsy takes care of the back end. The company also enables shoppers to buy from these stores at a low price. As a result, Etsy gained popularity among shoppers who love unique items. In 2017, it had 44 million members and 1.1 million active sellers who generated US$2.8 billion in gross merchandise sales, making it the largest e-commerce marketplace for handmade goods in the world. It is among the top 20 most visited websites for 2016 according to Alexa Internet and the top 500 sites according to SimilarWeb. The company has more than 80 offices in 33 countries with more than 1,500 employees worldwide. Since its launch, Etsy has received various awards including “Best Bootstrapped Startup” by BusinessWeek in 2008; Top 100 Website of 2009 from PC World; Best Small Company (2009. from Forbes; and one of the World’s 10 Most Innovative Companies in 2014 from Fast Company.
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