Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.Amazon SNS Integrations
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It's easy to connect Salesforce + Amazon SNS without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Triggers when you add a new subscription.
Triggers when you add a new topic.
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Create a new message.
Create a new topic.
Salesforce is a cloud based application used for customer relationship management. It is used to manage the customer’s data and also provides online support for the customers and clients. Salesforce helps the companies to make the marketing effective and manageable. It helps the companies to communicate with their customers easily. The main purpose of Salesforce is to allow the users to connect with their customers in a better way. It helps the customers by providing them with access to information about the products, services, and other details they need for their businesses.
Amazon Simple Notification Service (Amazon SNS. helps the users to send messages to the subscribers for a specific topic. People can register themselves as subscribers of any topic that is of their interest. They can receive notifications whenever there is an update about that topic. For example, if someone fplows the topic of Technpogy, then he or she will receive notifications when there is a change in technpogy news. The notifications received are in the form of message on their mobile devices or email address. It is very easy to set up a notification service through Amazon SNS. The user can select the type of device from which he or she wishes to receive notifications and also the time at which he or she wants to receive it.
Integration of Salesforce and Amazon SNS will benefit both companies. It will benefit Amazon because it will create an environment where the salespeople of companies will be able to contact their clients more easily. It will encourage the companies to use Amazon SNS for their communication purposes. Also, through this integration, there will be a significant growth in the business of Amazon. It will benefit Salesforce because it will provide an opportunity for the company to get new clients in order to expand its business. Integration of Salesforce and Amazon SNS will help in saving time and energy as well as money for both companies. It will also help in maintaining a good communication system which might be difficult for both companies otherwise.
Through this integration, there will be a great improvement in the communication between customers and companies. This integration will lead to proper management of sales information which will help both companies to grow faster. It will also lead to better cplaboration between various departments of a company like sales, marketing, customer service etc. It will create a right environment for doing business as it will not only enhance communication but also improve productivity of people working in a company. The flow of information between various departments will be fast as all the employees will be able to share their ideas and suggestions with each other very easily without getting into trouble. Through this integration, customers can easily get access to information about various products and services offered by different companies through their mobile phones, laptops or computers. It helps everyone especially busy executives who do not have enough time for visiting their office regularly but still want to get updated about their work in office. This integration leads to an effective and efficient communication system that ensures proper management of business affairs. Through this integration, companies can save money because they do not have to invest in creating separate systems for managing their sales data. Also it helps them to keep track over all data related to sales so that they can plan their business effectively and take appropriate actions accordingly. It saves time as well as resources such as money, electricity etc., in case there is an emergency situation where someone needs to contact other users quickly.
In conclusion, we can say that integration of Salesforce and Amazon SNS will provide a good opportunity to both companies. It will help in making business process easier as well as more effective and efficient which will lead to improved productivity among workers and management as well as significant growth in the business of both companies using this system.
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