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RingCentral + Databox Integrations

Appy Pie Connect allows you to automate multiple workflows between RingCentral and Databox

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

About Databox

Databox is a business analytics platform built to help you understand what's going on with your business and keep KPIs from cloud services, spreadsheets, databases in one place.

Databox Integrations

Best RingCentral and Databox Integrations

  • RingCentral Google Drive

    RingCentral + Google Drive

    Save new RingCentral call recordings on Google Drive Read More...
    When this happens...
    RingCentral New Call Recording
     
    Then do this...
    Google Drive Upload File
    When you get a new call recording, it's always a good idea to save it somewhere safe. You can do this with Appy Pie Connect without any additional clicks or keystrokes. This Connect flow adds each new RingCentral call recording to a specified Google Drive folder once it's enabled.
    How It Works
    • A call recording in RingCentral
    • Appy Pie Connect save it to Google Drive
    What You Need
    • RingCentral account
    • Slack account
  • RingCentral Google Sheets

    RingCentral + Google Sheets

    Create new rows in Google Sheets for missed calls on RingCentral Read More...
    When this happens...
    RingCentral Missed Call
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Archiving missed calls in your RingCentral account is easy. This Connect Flow will automatically push new calls to your Google Sheets spreadsheet of choice. You can use this for numerous things including managing call logs, creating reports on who has called you, etc.
    How This Integration Works
    • A missed on RingCentral
    • Appy Pie Connect creates a new row in a specific spreadsheet.
    What You Need
    • RingCentral account
    • Slack account
  • RingCentral ClickUp

    RingCentral + ClickUp

    Turn RingCentral missed calls into task on ClickUp Read More...
    When this happens...
    RingCentral Missed Call
     
    Then do this...
    ClickUp Create Task
    Do you want to assign yourself a task to follow up on each missed RingCentral call? Allow this RingCentral-ClickUp integration to generate the task for you, and use your project management system to keep track of missed calls. When you miss a call in RingCentral, this integration will create a new task in ClickUp with the call data.
    How This RingCentral-ClickUp Integration Works
    • A missed on RingCentral
    • Appy Pie Connect creates a task on ClickUp.
    What You Need
    • RingCentral account
    • ClickUp account
  • RingCentral Databox

    Microsoft Dynamics CRM + Databox

    Increase Databox counters with new contacts in Microsoft Dynamics 365 CRM Read More...
    When this happens...
    RingCentral New Contact
     
    Then do this...
    Databox Increase Counter
    Use Appy Pie Connect to track all your marketing and sales data in one place, rather than counting, comparing, and going back and forth with the number of contacts you have. When you set up this automation, it will update a Databox counter every time a new Microsoft Dynamics 365 CRM contact is added. You will no longer have to manually update your reports.
    How This Microsoft Dynamics 365 CRM-Databox Integration Works?
    • A new contact is added on Microsoft Dynamics
    • Appy Pie Connect increases counter on Databox.
    Apps Involved
    • Microsoft Dynamics
    • Databox
  • RingCentral Databox

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    When this happens...
    RingCentral {{item.triggerTitle}}
     
    Then do this...
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Connect RingCentral + Databox in easier way

It's easy to connect RingCentral + Databox without coding knowledge. Start creating your own business flow.

    Triggers
  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

  • Increase Counter

    Increment a specified metric by 1 every time this action happens.

  • Push Custom Data

    Push any custom data to Databox.

How RingCentral & Databox Integrations Work

  1. Step 1: Choose RingCentral as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate RingCentral with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Databox as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Databox with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of RingCentral and Databox

RingCentral is a cloud-based business communication provider that has simplified complex communications with their own software and hardware. RingCentral has created a new way of doing business by allowing businesses to communicate easily and efficiently. With the RingCentral integration to Databox, it allows Call Analytics to be integrated into RingCentral’s system. Having this integration allows people to see what their calls are like in one place, which is very helpful. When businesses use RingCentral, they are able to monitor and track their calls with ease. It can be used for many different companies, but it is mostly used for Sales and Service teams.

RingCentral was founded in 2005 by Mike O’Reilly and Matt Ratto. RingCentral’s main goal was to create a seamless experience of communications for small and medium sized businesses. They wanted to make it easier for people to communicate across different channels with each other. The founders wanted to create a top that made it possible for people to communicate whether they were at work or on vacation. RingCentral is a cloud based, simple to use, feature rich, cost effective, all-in-one communications spution. RingCentral is cloud based because everything is stored in the cloud, which means there is nothing to install on a computer or device. RingCentral also makes it easy for users to communicate with everyone they need to from their desktop, tablet, or smartphone. No matter what you are doing, you will be able to talk with anyone you need to no matter where you are located. RingCentral also offers free HD voice calling in the U.S., Canada, Mexico, as well as over 60 countries worldwide.

Databox is a call analytics spution that can be integrated with RingCentral. Databox is able to help businesses gain insights about their customers and their team’s performance. Databox has been around since 2015. It works with CRMs such as Salesforce, SugarCRM, Microsoft Dynamics, Zoho CRM, Highrise, and more. Databox can be used in any industry including healthcare, retail, manufacturing, non-profit, hospitality, insurance, construction, and more. Databox can be used as an embedded service or as an API. It can also be accessed through an application or website. The call information that Databox tracks includes caller demographics, length of call, call location, call type (inbound/outbound), number of calls per day/month/year and more. It also shows how your team is performing including the number of calls handled per day/month/year. There are four different types of reports that you can run:

Day-by-Day Reporting which shows an overview of the month;

Call Map which shows the specific details of each call;

KPIs which helps determine if the KPIs are being met; and

Agent Performance which gives insight into what agents are doing well and what they need to improve on.

The main goal of Databox is to help businesses meet their KPIs by showing them what they can do better so they can reach those goals. For example, you can use Databox to determine if your sales team needs more training or if your customer service team needs more training on certain skills. You can also see if certain things need improvement like call times or call vpume. You can find out if certain agents are doing well or not meeting expectations. It gives businesses the data they need to improve their strategies and make them more successful.

Overall RingCentral helps small and medium sized businesses communicate easily and efficiently between multiple channels with one simple platform. Databox then gives companies the ability to see what their calls are like and helps them analyze this information so they can improve their strategies and make sure they achieve their KPIs.

The process to integrate RingCentral and Databox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.