Reddit is a social news website and forum where registered members submit content to the site in the form of links, text posts, and images, which are then voted up or down by other members.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Reddit + AsanaCreate new task on Asana for Reddit comments or posts that match a search Read More...
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Triggers when a new comment is created by a certain user.
Triggers when there is a new hot post in the top 10 of a subreddit.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Submit a new link post to a subreddit.
Good day everyone. Today I would like to talk to you about the integration of Reddit and Freshservice. Before I begin, let me first give a brief overview of both companies. Reddit is an online news website that is powered by users who are called redditors.
Freshservice is a SaaS incident management platform that helps companies improve IT service delivery for customers. Reddit is one of the largest social networking sites in the world, with over 300 million user accounts.
Reddit is used by people from all over the world, including the US, Canada, Australia, New Zealand, the United Kingdom, Ireland, India, Singapore, Philippines, Vietnam, Pakistan, Bangladesh, South Africa, Malaysia, Indonesia, Thailand, China, Japan, South Korea, Mexico, Brazil, Argentina, Cpombia, Nigeria, Egypt, Algeria, Kenya, Tanzania, Uganda, Zimbabwe, Rwanda, Ghana, Zambia, Sudan, South Sudan, Morocco, Tunisia, Lebanon, Jordan, Iraq, Iran, Myanmar(Burma), Laos, Cambodia, Vietnam and plenty more countries. Reddit has over 50% of its user base based outside of the US.
Freshservice was founded in 2012. It’s headquartered in San Francisco and has offices in London and Bangalore. Freshservice has 2.5 million users and 22000+ companies use Freshservice on a monthly basis including several Fortune 500 companies such as Adobe, Hilton Hotels and Warner Brothers.
The integration of Reddit and Freshservice gives freshservice users access to information and discussions that may not be available on their Freshservice account or other third party social media sites like Facebook and Google Plus. It also gives Reddit users access to information and discussions about incidents and resputions on Freshservice. This integration gives new and existing users of freshservice more context about incidents and resputions on freshservice which can help them get better respution for incidents on freshserivce.
In conclusion Reddit and Freshservice can integrate to increase customer satisfaction and help respve incidents faster by giving freshservice users access to relevant information and discussions on reddit about freshservice.
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