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Reddit + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Reddit and Freshdesk

About Reddit

Reddit is a social news website and forum where registered members submit content to the site in the form of links, text posts, and images, which are then voted up or down by other members.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Reddit and Freshdesk Integrations

  • Reddit Asana

    Reddit + Asana

    Create new task on Asana for Reddit comments or posts that match a search Read More...
    When this happens...
    Reddit New Comment by User
     
    Then do this...
    Asana Create Task
    Let Reddit Asana keep you in the loop by creating tasks in Asana when new Reddit comments or posts match your search. It's easy to get started! Connect your Reddit account with Asana with Appy Pie Connect without any coding. Once you've finished configuring it, every time a new Reddit comment or post matches your search times, a new task will be created on Asana. This search can be narrowed to specific subreddits or widened to include the entire site, making it the ideal tool for keeping track of every new storey as it breaks.
    How This Reddit- Slack Integration Works
    • New Hot Post in Subreddit
    • Appy Pie Connect automatically creates a task on Asana.
    What You Need
    • Reddit account
    • Asana account
  • Reddit Twitter

    Reddit + Twitter

    Create tweet for new Reddit posts Read More...
    When this happens...
    Reddit New Hot Post in Subreddit
     
    Then do this...
    Twitter Create Tweet
    Do you want to share your subreddit on Twitter? Take a look at the Reddit Twitter integration. We'll start checking Reddit for you once you've activated it, and a tweet will be sent to your Twitter account for every new hot post that appears on the subreddit of your choice. Then, without lifting a finger, you'll get an automatic and continuous stream of updates as the most recent news rise up the ranks.
    How This Reddit- Slack Integration Works
    • New Hot Post in Subreddit
    • Appy Pie Connect automatically creates a post on Twitter.
    What You Need
    • Reddit account
    • Twitter account
  • Reddit Slack

    Reddit + Slack

    Receive Slack notifications for Reddit posts Read More...
    When this happens...
    Reddit New Hot Post in Subreddit
     
    Then do this...
    Slack Send Channel Message
    If you’re facing a hard time keeping up with amazing postings on Reddit's ever-changing, popularity-based ranking, then this Reddit Slack integration is excellent. Once you've set it up, we'll send you a message on Slack whenever there's a new hot post in the subreddit you choose, with all the details you need. You'll be able to find it no matter how rapidly the ranks change.
    How This Reddit- Slack Integration Works
    • New Hot Post in Subreddit
    • Appy Pie Connect automatically posts a new message to a specific slack channel you choose.
    What You Need
    • Reddit account
    • Slack account
  • Reddit Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Reddit New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Reddit Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Reddit New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Reddit Asana

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Reddit {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Reddit + Freshdesk in easier way

It's easy to connect Reddit + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Comment by User

    Triggers when a new comment is created by a certain user.

  • New Hot Post in Subreddit

    Triggers when there is a new hot post in the top 10 of a subreddit.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • New Link Post

    Submit a new link post to a subreddit.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Reddit & Freshdesk Integrations Work

  1. Step 1: Choose Reddit as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Reddit with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Reddit and Freshdesk

Reddit is a social news aggregation website that was created by two former employees of Conde Nast in 2005. The site was designed to enable online communities to form around shared interests. Reddit has received widespread critical acclaim for its original content, community, user engagement, and cultural influence.

Freshdesk is a cloud-based customer support software platform that enables businesses to provide support to their customers. Freshdesk offers integrated support for social media channels like Twitter, Facebook, Google+, YouTube, Google My Business, Quora, Zendesk, etc. Freshdesk also provides email support through the program MailChimp.

Now let’s see how Reddit can be integrated with Freshdesk.

Integration of Reddit with Freshdesk

Integration of Reddit with Freshdesk can be done in various ways. Here are few integration methods that are discussed below.

  • Creating a Campaign to Promote the Reddit Post on Social Media Channels

A social media campaign will be created to promote the Reddit post on Twitter, Facebook, LinkedIn, etc. After creating the campaign, administrators of the campaign will select the social media channel in which they want to promote the post. They need to select the target audience in which they want to promote the post. Once the target audience is selected, administrators will then create tweets or Facebook posts that include the link to the Reddit post.

  • Integrating Reddit with Freshdesk’s Customer Support Software

Reddit can be easily integrated with Freshdesk by using its ‘social media integration’ feature. This feature allows social media channels to respond to customer queries over social media channels like Twitter, Facebook, etc. The ‘social media integration’ feature comes with several benefits like responding to customer queries on social media channels like Twitter and Facebook, improving customer satisfaction by providing fast response to customer queries on social media channels like Twitter and Facebook, etc. The ‘social media integration’ feature includes four different features that are discussed below.

· Responding to Tweets. Customers can ask questions about your product or services directly through tweets. All tweets directed at your company including mentions of your brand name will appear on Freshdesk ticket detail page for you to respond directly from Freshdesk. For example, a tweet directed at a company saying “Hey @CompanyName I have a query regarding your product XYZ” will be displayed on the ticket detail page of your company asking how your team responds to this query on Twitter? In this case, your team can respond to this query from within Freshdesk itself by replying to the tweet from within Freshdesk.

· Responding to Facebook Messages. Customers can interact with your company through Facebook messages. All Facebook messages directed at your company including mentions of your brand name will appear on Freshdesk ticket detail page for you to respond directly from Freshdesk. For example, a Facebook message directed at a company saying “Hey @CompanyName I have a query regarding your product XYZ” will be displayed on the ticket detail page of your company asking how your team responds to this query on Facebook? In this case, your team can respond to this query from within Freshdesk itself by replying to the message from within Freshdesk.

· Responding to Google+ Posts. Customers can ask questions about your product or services directly through Google+ posts using keywords or hashtags related to your brand name or product/service names. All Google+ posts directed at your company including mentions of your brand name and product/service names will appear on Freshdesk ticket detail page for you to respond directly from Freshdesk. For example, a Google+ post directed at a company saying “Hey @CompanyName I have a query regarding your product XYZ” will be displayed on the ticket detail page of your company asking how your team responds to this query on Google+? In this case, your team can respond to this query from within Freshdesk itself by replying to the post from within Freshdesk.

· Responding to Queries. Customers can ask questions about your product or services directly through queries posted on Quora and Zendesk (support forums. All queries posted on Quora and Zendesk (support forums. directed at your company including mentions of your brand name and product/service names will appear on Freshdesk ticket detail page for you to respond directly from Freshdesk (customer support software. For example, a query posted on Quora directed at a company saying “Hey @CompanyName I have a query regarding your product XYZ” will be displayed on the ticket detail page of your company asking how your team responds to this query on Quora? In this case, your team can respond to this query from within Freshdesk itself by replying to the post from within Freshdesk.

After integrating Reddit with Freshdesk, businesses can get many benefits that are discussed below. Overall, businesses can get more leads and sales through the combined use of Reddit and Freshdesk. Also, businesses can get more customers through the combined use of Reddit and Freshdesk because more people will see their products and services through combined use of Reddit and Freshdesk compared to other methods alone. Additionally businesses can get more traffic through combined use of Reddit and Freshdesk because more people will visit their websites through combined use of Reddit and Freshdesk compared to other means alone. And lastly businesses can get more profits through combined use of Reddit and Freshdesk because more money will come through combined use of Reddit and Freshdesk compared to other ways alone.

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