Quick Base + ServiceNow Integrations

Syncing Quick Base with ServiceNow is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Quick Base

Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real-time insights and automation across complex processes and disparate systems.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Connect Quick Base + ServiceNow in easier way

It's easy to connect Quick Base + ServiceNow without coding knowledge. Start creating your own business flow.

Quick Base?

Quick Base enables businesses to build and deploy custom applications that streamline their operations. Users can create new sputions by dragging and dropping fields, and then customize the look of the application by adding images, video, charts and other elements. Quick Base is a “no code” platform, so users don’t need to learn a programming language or have any development skills.

ServiceNow?

ServiceNow’s cloud-based platform enables IT organizations to deliver services anytime, anywhere, on any device. With intuitive dashboards and business rules embedded in every system, IT can provide a consistent user experience across devices. The platform also incorporates ITIL best practices to improve service levels and maturity, enabling IT departments to go from manual to automated service delivery in as little as six months.

Integration of Quick Base and ServiceNow

  • Enhancing business processes with the help of two platforms
  • Integrate data using the Connectors between the two platforms
  • Synchronize data

Benefits of Integration of Quick Base and ServiceNow

  • Cloud integration between Quick Base and ServiceNow
  • Business Process Automation

Quick Base?

Quick Base enables businesses to build and deploy custom applications that streamline their operations. Users can create new sputions by dragging and dropping fields, and then customize the look of the application by adding images, video, charts and other elements. Quick Base is a “no code” platform, so users don’t need to learn a programming language or have any development skills.

ServiceNow?

ServiceNow’s cloud-based platform enables IT organizations to deliver services anytime, anywhere, on any device. With intuitive dashboards and business rules embedded in every system, IT can provide a consistent user experience across devices. The platform also incorporates ITIL best practices to improve service levels and maturity, enabling IT departments to go from manual to automated service delivery in as little as six months.

Integration of Quick Base and ServiceNow

  • Enhancing business processes with the help of two platforms. By integrating the two platforms together, users will be able to enhance their business process with simplified information sharing and streamlined task execution. For example, if a customer calls your support center about a problem with your product or service, instead of having to spend time re-entering that information into both your customer support database as well as into your CRM system (or vice versa), you can automate that process with ServiceNow connectors that pull your customer support data directly into your CRM system and vice versa. So when your customer service agent handles the issue, that information will automatically be updated in your CRM system, saving you time and effort.
  • Integrate data using the Connectors between the two platforms. Integration between Quick Base and ServiceNow helps businesses to integrate all necessary data into one place for analysis purposes which helps in better decision making. Example. If ServiceNow is used for managing a Salesforce Unified Interface, data can be easily imported into Salesforce from ServiceNow or vice versa. Moreover, it allows for easy setup of a custom interface between the two systems where data can flow both ways between them. With this feature, users can design their own business processes without writing a single line of code. Also, they will be able to view all relevant information from both systems in real-time on same screen rather than multiple screens decreasing the time required for management tasks. This will help in making better decisions regarding improvement of business processes which will lead to increased productivity. It will also enable an organization to reduce costs for IT resources spent on repetitive tasks through automation. Finally it will help to achieve better alignment between business goals and IT strategies with improved visibility into business activities and overall business performance. Moreover, it will enable organizations to meet compliance requirements such as Sarbanes–Oxley Act (SOX. regulations, HIPAA privacy and security audits etc by providing secure access contrp over sensitive information stored in various systems.
  • Synchronize data. Integration between Quick Base and ServiceNow lets synchronization of data between two platforms so that a user working on either platform has real-time access to relevant data when needed. For example, if a customer asks for a list of his/her previous orders after logging into your website with his/her username and password, you can use connectors to synchronize orders stored in QuickBase with your website so that user gets all his/her previous orders on his/her screen when he/she visits the website. Also, it will help you improve call center efficiency by enabling agents to quickly find what customers need via synchronized data rather than having to search on separate databases for answers. Another example would be if you have implemented a sales force automation spution such as Salesforce or SugarCRM within your company then you can easily link your Salesforce account with ServiceNow by using connectors available for this purpose and thus synchronize the data between the two systems removing any difficulty associated with managing customer information across multiple systems. It will also save time by creating a single location for finding all information related to customers in your organization so that you won’t need to search multiple sources for each customer query made by them resulting in improved customer satisfaction level. You can easily add new customers into your CRM system automatically by just linking CRM with another system like ServiceNow by using connectors available for this purpose. You can also sync data from multiple systems into one third party system so that any changes made in one system automatically reflect in other systems without manual intervention resulting in increased productivity at lower cost. Also you can make changes in one system and sync it with other system automatically so that any change made in one system is reflected on other system without manual intervention resulting in increased productivity at lower cost. In addition you can synchronize data between different types of systems such as B2C and B2B or non-relational database systems like MongoDB with relational database systems like MySQL which are supported by ServiceNow connectors resulting in increased productivity at lower cost. Example. Let’s say you have configured a connector between Quick Base and ServiceNow so that whenever an incident is created (for example an issue with an order), a new ticket is created in ServiceNow automatically (with key information copied from Quick Base. Now let’s take an example where an employee creates an incident with details about an order she placed on your web store but realized later that she made a mistake while ordering that item (so she would like it cancelled. You can create a conditional rule in ServiceNow so that if the incident is created by someone within Customer Support department then it should create only Incident Ticket in ServiceNow whereas if someone else creates this incident then it should create both Incident Ticket as well as Order Cancellation request ticket in ServiceNow (it may do this automatically without requiring any manual action. resulting in decreased time required for respving incidents or questions asked by customers because service desk staff will receive information pertaining to incident along with complete details of that incident including background information already available about customers since they are already integrated with each other through connectors available for this purpose due to which they will get more information about incidents when these incidents are created resulting in decreased time required for respving incidents or questions asked by customers because service desk staff will receive information pertaining to incident along with complete details of that incident including background information already available about customers since they are already integrated with each other through connectors available for this purpose due to which they will get more information about incidents when these incidents are created resulting in increased productivity at lower cost due to reduced number of tickets being created manually because service desk staff will receive complete details pertaining to incidents along with background information about customers when these incidents are created in ServiceNow resulting in decreased time required for respving incidents or questions asked by customers because service desk staff will receive information pertaining to incident along with complete details of that incident including background information already available about customers since they are already integrated with each other through connectors available for this purpose due to which they will get more information about incidents when these incidents are created resulting in increased productivity at lower cost due to reduced number of tickets being created manually because service desk staff will receive complete details pertaining to incidents along with background information about customers when these incidents are created in ServiceNow resulting in decreased time required for respving incidents or questions asked by customers because service desk staff will receive information pertaining to incident along with complete details of that incident including background information already available about customers since they are already integrated with each other through connectors available for this purpose due to which they will get more information about incidents when these incidents are created resulting in increased productivity at lower cost due to reduced number

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