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Nutshell + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Nutshell and Zendesk

About Nutshell

Nutshell is an affordable, easy-to-use CRM that helps small-business sales teams win more deals.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

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Best Nutshell and Zendesk Integrations

  • Nutshell Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Nutshell New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Nutshell Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Nutshell New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Nutshell Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Nutshell New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Nutshell Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Nutshell New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Nutshell Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Nutshell New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Nutshell Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Nutshell {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Nutshell + Zendesk in easier way

It's easy to connect Nutshell + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Lead Won

    Triggers when a lead is won.

  • New Activity

    Triggers when new Activity is created.

  • New Company

    Triggers when new Company is created.

  • New Lead

    Triggers when a new Lead is created.

  • New Person

    Triggers when new Person is created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Company

    Creates a new Company.

  • Create Lead

    Creates a new Lead.

  • Create Person

    Creates a new Person.

  • Update Lead

    Updates an existing Lead.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Nutshell & Zendesk Integrations Work

  1. Step 1: Choose Nutshell as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Nutshell with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Nutshell and Zendesk

What is Nutshell and what is Zendesk? Nutshell is a software for creating visual explanations for knowledge workers. Some of the features of Nutshell are as fplows:Nutshell is a cloud-based software which can be used by anyone with an internet connection. A user does not need to have any knowledge of programming to use Nutshell. The software has been designed in such a way that it can be used for a variety of purposes. It can be used by students for explaining ideas. Businesses could use it to explain their products and services. Scientists could use it to explain their research.The Nutshell application was launched in 2012. It won the contest (MassChallenge. organized by MIT in 2013. Nutshell was chosen as one of the top 5 startups at BIG Innovation Fair 2014, held at Berlin.The integration of Nutshell and Zendesk has made it possible for customer service experts to create visual representations of their customers' queries and support cases. This helps the entire team stay organised and efficient.The Nutshell and Zendesk integration can be used by businesses to create smooth communication between teams to share information about various projects.Zendesk is a software that can be used by businesses to manage customer interactions effectively from one single place. It offers several features such as live chat, email, phone, social media and help desk, all of which can be managed using one single platform.

Integration of Nutshell and Zendesk

The integration of Nutshell and Zendesk allows businesses to create visual representations of their customers' queries and support cases. This helps the entire team stay organised and efficient.The integration of Nutshell and Zendesk also helps companies to handle requests effectively by allowing them to see all interactions related to a particular customer or issue in one place.For example, if there is an update on a particular issue or query, it will be visible on the dashboard as well as on the relevant ticket page itself so that the concerned team member(s. can take action immediately. For example, if a user asks a question about a product on Twitter, the associated ticket will appear on the dashboard. If they add more details on Twitter, this information too will appear on the dashboard automatically. Customer service experts can view other tickets related to that customer, as well as relevant tweets, from a single dashboard.This integration also makes it simpler for teams to share information about various projects, since all relevant information is available in one place.

Benefits of Integration of Nutshell and Zendesk

Companies can use this integration to have a better understanding of their customers and address their needs effectively. They can also improve their customer satisfaction levels by providing effective sputions to customer queries and complaints.Companies can use this integration to have a better understanding of their customers and address their needs effectively. They can also improve their customer satisfaction levels by providing effective sputions to customer queries and complaints.

The process to integrate Nutshell and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.