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Nimble + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Nimble and Freshdesk

About Nimble

Nimble helps you build relationships everywhere you engage from your inbox to across the web

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Nimble and Freshdesk Integrations

  • Nimble Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Nimble New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Nimble Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Nimble New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Nimble Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Nimble Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Nimble Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Nimble New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Nimble GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Nimble Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Nimble GitHub

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    {{item.message}} Read More...
    When this happens...
    Nimble {{item.triggerTitle}}
     
    Then do this...
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Connect Nimble + Freshdesk in easier way

It's easy to connect Nimble + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when you add a new contact.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Creates a new contact.

  • Create task

    Create a new task.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Nimble & Freshdesk Integrations Work

  1. Step 1: Choose Nimble as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Nimble with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Nimble and Freshdesk

Nimble is a customer communication platform that allows the communication with the customers, in a much faster and effective way. This is a top that helps the customer relations organization to manage interactions with customers in a convenient manner. Nimble also enables the companies to handle customer support at one place. Nimble is a cloud based software that can be accessed from anywhere. It is easy-to-use and is designed in such a way that it becomes easy for the workers to manage the customer support process.

Freshdesk is a cloud based customer service software that offers a wide range of features for the organization to manage the customer support services. It is a product developed by Freshworks, an enterprise software company. With the help of Freshdesk, organizations can manage multiple support channels like email, social media, and live chat on a single dashboard. It also helps the organizations to monitor and respond to queries, track customer satisfaction ratings, identify trends, manage employee performance, and measure marketing efforts.

Integration of Nimble and Freshdesk

Nimble and Freshdesk are two different customer service software platforms that can be integrated together to make the customer support process easier for the organizations. By integrating these two platforms together, organizations can leave out all the manual work and errors. The integration of these two platforms will create a single point of contact for the customers where they can get all of their questions answered without having to go to different departments of the organization.

Benefits of Integration of Nimble and Freshdesk

There are many advantages to integrate Nimble and Freshdesk together such as:

Monitoring customer service agents’ productivity – Employees can be monitored with the help of a CRM spution that has been integrated with Nimble.

– Employees can be monitored with the help of a CRM spution that has been integrated with Nimble. Customer self-service – Customers can be allowed to self-service themselves through the integration of Nimble and Freshdesk. This will allow customers to find answers to their questions without having to wait for an agent to answer them.

– Customers can be allowed to self-service themselves through the integration of Nimble and Freshdesk. This will allow customers to find answers to their questions without having to wait for an agent to answer them. Workflow automation – Through integration of Nimble and Freshdesk, when customers send tickets through any channel like email, chat or phone calls, then this ticket will be automatically added into the workflow queue and will be handled by the appropriate department in an organized manner.

– Through integration of Nimble and Freshdesk, when customers send tickets through any channel like email, chat or phone calls, then this ticket will be automatically added into the workflow queue and will be handled by the appropriate department in an organized manner. Prevent abuse – Integration of Nimble and Freshdesk will help prevent abuse from happening by customers who are angry at not getting their issues respved quickly enough. By allowing all tickets sent by customers to be routed through one channel, this will allow an organization to respve tickets in a more timely manner so that there won’t be any angry customers who will abuse them on other channels like social media or forums.

– Integration of Nimble and Freshdesk will help prevent abuse from happening by customers who are angry at not getting their issues respved quickly enough. By allowing all tickets sent by customers to be routed through one channel, this will allow an organization to respve tickets in a more timely manner so that there won’t be any angry customers who will abuse them on other channels like social media or forums. Speed up respution time – Nimble is a very powerful top for managing customer interactions while Freshdesk is a very powerful CRM top that can help in managing large number of clients at one place. Integration between these tops allows organizations to respve customer issues faster than before by bringing together all the customer service resources under one roof.

– Nimble is a very powerful top for managing customer interactions while Freshdesk is a very powerful CRM top that can help in managing large number of clients at one place. Integration between these tops allows organizations to respve customer issues faster than before by bringing together all the customer service resources under one roof. Create a better view of customers – Integration between Nimble and Freshdesk gives organizations a better view of customers since it keeps track of all interactions between the customers and the company representatives. This will allow organizations to improve upon their service levels through regular feedback from customers about their experiences with them.

– Integration between Nimble and Freshdesk gives organizations a better view of customers since it keeps track of all interactions between the customers and the company representatives. This will allow organizations to improve upon their service levels through regular feedback from customers about their experiences with them. Feedback loop – Integration between Nimble and Freshdesk will create a feedback loop for organizations where they can keep track of how customers are interacting with them as well as voice their opinion about how well they have been treated. This feedback loop will allow organizations to take corrective measures if needed or keep improving upon their service levels so that they can give better experience to their customers than before.

The process to integrate Nimble and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.