Netlify is an all-in-one workflow to build, deploy, and manage modern web projects.
RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.RingCentral Integrations
It's easy to connect Netlify + RingCentral without coding knowledge. Start creating your own business flow.
Triggers when a new deploy of your site has failed.
Triggers when a new deploy of your site has started building.
Triggers when a new version of your site has successfully deployed.
Triggers when a form receives a new submission.
Triggers when there is a new missed call.
Triggers when a call has been recorded.
Trigger when new message received.
trigger when new voice mail received.
Performs a new deploy of an existing site.
Starts a 2-legged RingOutCall based on specified from and to numbers.
Sends a SMS message.
RingCentral has its own online application for users to manage their accounts. With use of Netlify, the users can get the advantage of integration of the services. This integration allows the user to monitor their calls inside of their RingCentral account. When the user opens their RingCentral account they will be able to see the total amount of calls made and received on their account. The users can also be able to see the calls from their RingCentral account dashboard by selecting “View Calls from Site Dashboard” option. This integration allows users to view the calls from their RingCentral account on their Netlify dashboard. The users will see the fplowing icons next to each call when they select view calls from site dashboard:
Now let us look at how we can integrate the two platforms together to achieve this feature. Below are some links to some articles that talk about integrating Netlify and RingCentral together.
Netlify + Ringcentral/Jira integration – Netlify Documentation https://www.netlify.com/docs/integrations/ringcentral/jira/index.html https://www.netlify.com/docs/integrations/ringcentral/jira/index.html
How To Integrate Ringcentral With Netlify – netlify_call_centerhttps://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz https://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz
How To Use Netlify As A Call Center – netlify_call_centershttps://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz https://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz
So with this integration, we can see that the users will be able to display a list of all of their calls in their RingCentral account dashboard by selecting “View Calls from Site Dashboard” option in their RingCentral account dashboard. Also, they will be able to see the total number of calls made and received on their account along with the number of calls from their site dashboard by selecting “View Calls from Site Dashboard” option in Netlify dashboard. The image below shows how this integration works on both sides:
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