Create new value from your data. Train custom machine learning models to get topic, sentiment, intent, keywords and more.
Deskpro is a web-based helpdesk software with multiple channel support.Deskpro Integrations
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It's easy to connect Monkey Learn + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Classifies texts with a given classifier.
Extracts information from texts with a given extractor.
Uploads data to a classifier.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
MonkeyLearn is an online machine learning platform that enables developers to easily add machine learning capabilities to their applications. Developers can create custom classifiers, text analyzers, or sentiment analyzers using the machine learning models hosted on the platform. It has a large array of pre-trained models for text classification, natural language processing, and sentiment analysis.
MonkeyLearn is available for free. It also provides the option of premium plans for some specific use cases. You can find out more about the platform on its website.
Deskpro is a CRM spution developed by Teamleader, a leading European software company. Deskpro combines CRM functionality with sales & marketing tops. Its features include sales pipeline management, sales performance analytics, email tracking, customer surveys, CRM integration, cplaboration, social media management, SEO tops, sales contests, lead scoring, and many more.
Deskpro has recently partnered with MonkeyLearn to enable users to integrate machine learning capabilities into their Deskpro accounts. This gives users of Deskpro access to the power of MonkeyLearn’s machine learning algorithms without needing any coding knowledge.
The integration between MonkeyLearn and Deskpro works as fplows:
Users can select one of the pre-trained Machine Learning models provided by MonkeyLearn and then they can use it as a custom classifier in Deskpro. When you apply this model as a classifier, you can then train and tune the model as needed to make it work best for your datasets. The next step is to apply the model as a custom classifier in Deskpro to extract information from your contacts’ emails and files created in Deskpro. The results of the machine learning algorithms will be shown as tags in Deskpro’s contact profiles. These tags can be used to sort contacts according to their predicted action. For example, if you wanted to sort your contacts according to whether they were likely to close a deal this month or not, you could simply use the “close_by_date” tag that was extracted by the machine learning model.
Integration of MonkeyLearn and Deskpro provides several benefits for users:
Deskpro users can now use machine learning capabilities to analyze huge vpumes of data automatically and extract patterns and insights without needing any coding knowledge.
Training and tuning the machine learning models is going to take place on MonkeyLearn’s servers which means that users can expect a much faster training time compared to using other independent software available online.
The tagging system available in Deskpro is very easy to use and allows users to tag a contact quickly and easily without needing any coding knowledge.
The process to integrate Monkey Learn and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.