Mixpanel provides product analytics for understanding user behavior in apps & websites. Build better products faster with instant insights.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Mixpanel + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create a new profile or update properties of an existing profile.
Send an Event to Mixpanel.
Mixpanel provides analytics services for websites and mobile applications. It has a REST API with which you can integrate to get metrics about your users and then feed that into other systems. It is used by companies like AirBnb, Pinterest, Github, and more.
Freshservice is an IT management spution for small and medium businesses. With Freshservice you can monitor servers, networks, devices, and appliances. You can also monitor infrastructure of third-party cloud service providers.
I have created a sample application using the Django framework on top of virtualenv. The source code of the application is here.
The application uses Mixpanel to track the events and Freshservice to track the infrastructure metrics. I have put some test data into both Mixpanel and Freshservice before starting the integration process.
pip install -r requirements.txt pip install -r requirements_test.txt pip install -r requirements_dev.txt
Set your API key in your project’s settings file (in this case it is set in the DEBUG setting. Create an app in your Mixpanel account and copy its client_key , client_secret , access_token , and access_token_secret to the values in your settings file. Create a HTTP Proxy server in your project’s settings file (in this case it is set in the DEBUG setting. Set up a new handler (see below.
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