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MINDBODY + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between MINDBODY and Freshdesk

About MINDBODY

MINDBODY is a business management software for health, wellness and beauty companies across the world. From automating business tasks to payroll processing, it helps business owners manage their business more effectively. Its marketing features allow creating custom gift cards and starting promotions and loyalty programs. Screen reader support enabled.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best MINDBODY and Freshdesk Integrations

  • MINDBODY Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    MINDBODY New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • MINDBODY Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    MINDBODY New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • MINDBODY Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    MINDBODY Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • MINDBODY Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    MINDBODY New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • MINDBODY GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    MINDBODY Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • MINDBODY GitHub

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    MINDBODY {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect MINDBODY + Freshdesk in easier way

It's easy to connect MINDBODY + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Class

    Triggers when a new class is created

  • New Enrollment

    Triggers when a new enrollment is created

  • New Product

    Triggers when a new product created

  • New Registrant

    Triggers when a new registrant is created

  • New Sale

    Triggers when a new sale is created.

  • New Staff Appointment

    Triggers when a new staff appointment created

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Appointment

    Action when a new appointment created

  • Create Sale

    Creates a new sale.

  • Create User

    Create New User

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How MINDBODY & Freshdesk Integrations Work

  1. Step 1: Choose MINDBODY as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate MINDBODY with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of MINDBODY and Freshdesk

A. Mindbody, Inc. was founded in 1998 and is based in Denver, Cporado (“Ministry of Information and Technpogy,” n.d..Mindbody is a software company that provides cloud based business management software for the fitness industry (“Ministry of Information and Technpogy,” n.d..Mindbody’s main product is called MINDBODY, which is used to manage client relationships, book appointments, payments, classes, classes, membership dues, etc. (“Ministry of Information and Technpogy,” n.d..Mindbody has over 30,000 clients in 100 different countries around the world (“Ministry of Information and Technpogy,” n.d..Mindbody is owned by MINDBODY Group Hpdings LLC (“Ministry of Information and Technpogy,” n.d..

What is Freshdesk?

Freshdesk is a customer support software company headquartered in San Bruno, California (Nyati, 2015.Freshdesk was founded in 2011 by Giri Sreenivas (Nyati, 2015.The Freshdesk dashboard allows customer service representatives to easily view and respond to incoming tickets from users complaining about an issue with a Freshdesk app or website (Nyati, 2015.Freshdesk also offers a powerful notification system that alerts customer service representatives when a new ticket has been created so they can react more quickly to the user’s complaint (Nyati, 2015.Freshdesk can be integrated into a business’ website or mobile application so users can submit their tickets directly from the interface (Nyati, 2015.C. Benefits of Integration of MINDBODY and Freshdesk

MINDBODY can be integrated with Freshdesk to allow customer service representatives to see if the customer has recently used MINDBODY to schedule an appointment or request a class (Nyati, 2015.If the customer has recently scheduled a class or requested a class via MINDBODY, then the customer service representative will have access to the contact information for the customer in their Freshdesk dashboard (Nyati, 2015.This integration allows customer service representatives to more quickly respond to customers who have questions regarding a class or appointment because they already have the customer’s contact information available on their dashboard (Nyati, 2015.

Integration of MINDBODY and Freshdesk

MINDBODY has an integration available with Freshdesk that allows Freshdesk customer service representatives to see information about a customer who has recently used MINDBODY to schedule an appointment or request a class (Nyati, 2015.When a user requests an appointment via MINDBODY, MINDBODY sends an email to the user who requested the appointment asking them to confirm their request (Nyati, 2015.If the user clicks on the link embedded in the email, it takes them to a page on MINDBODY where they can confirm or cancel their appointment request (Nyati, 2015.Customer service representatives at Freshdesk can see this confirmation page if the user has recently made a request through MINDBODY (Nyati, 2015.This allows customer service representatives to respond to customers quickly because they already have access to contact information for the user (Nyati, 2015.

B. Integration of MINDBODY and Freshdesk ExamplesIntegration between MINDBODY and Freshdesk has allowed customers of Mindbody clients across the world to receive better customer service. For example, one Mindbody client used integration between MINDBODY and Freshdesk to allow customers to submit new tickets directly from the client’s mobile app (Nyati, 2015.This integration has allowed customer service representatives at another Mindbody client to communicate with customers through the ticketing system instead of email. This integration helped reduce overhead costs for that client because customer service representatives no longer needed to send emails back and forth with customers to set up appointments for them (Nyati, 2015.C. Conclusion

MINDBODY has an integration available with Freshdesk that allows customer service representatives at Freshdesk clients to access information about customers who have recently used MINDBODY to book an appointment or request a class.This integration has allowed customers of Mindbody clients across the world to receive better customer service. Customer service representatives at Mindbody clients can communicate with customers through the ticketing system instead of email because of this integration. This reduces overhead costs for Mindbody clients because customer service representatives no longer need to send emails back and forth with customers.Works Cited

The process to integrate MINDBODY and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.