Microsoft To Do is the task management app that makes it easy to stay organized and manage your life. It's simple, smart, and a whole new way to get work done in less time.
Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.Zendesk Sell Integrations
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It's easy to connect Microsoft To-Do + Zendesk Sell without coding knowledge. Start creating your own business flow.
Triggers when a new list is created.
Triggers when a new task is created.
Triggers when any task is update.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Creates a new list.
Creates a new task
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Microsoft To-Do is a task management app that simplifies the way you manage your tasks. It is designed to be easily accessible across all your devices, synchronized, simple and smart. This software has been designed to help you complete the task quickly.
Zendesk Sell is a sales software that helps sales reps close more deals by connecting them with their customers. It offers live chat, email and phone support. Zendesk Sell provides tops to track activities, forecast sales and send/receive messages. It also enables companies to integrate with multiple customer support apps like Zendesk, Salesforce and Desk.com, making it easy for agents to add relevant details to tickets and automatically fplow up on issues.
Integration of Microsoft To Do and Zendesk Sell will be used in this section to describe the benefits of integration of Microsoft To-Do and Zendesk Sell.
Benefits of Integration of Microsoft To-Do and Zendesk Sell:
This is because it will reduce the burden of creating tickets in Zendesk. Customers will just use Microsoft To-Do to get in touch with the company. This will save time and effort for customers and for the company too. The system will not only allow customers to send requests but also enable them to provide more details about the problem they are encountering and also suggestions or comments they might have regarding the service or product of the company.
The integration will facilitate real-time communication between customers and employees. Customers can update employees when they encounter problems with a product or service by using Microsoft To-Do. In addition, they can also provide suggestions which the company can use to improve its services or products. Employees can also communicate with customers using Microsoft To-Do whenever they need to do so. This will increase efficiency since employees won’t have to manually create a ticket in Zendesk whenever they need to communicate with a customer. This will also reduce the number of mistakes made in ticket creation since it is a simple process. Moreover, it will make things easier for employees since they don’t have to navigate from one platform to another when communicating with customers.
The integration will ensure that inquiries from customers are addressed promptly by employees using Microsoft To-Do. This will encourage customers to continue using the services of the company because they will be able to get in touch with their representatives easily and quickly when they encounter problems or have inquiries regarding the services or products of the company. In addition, it will ensure that customers remain loyal to a company because they will receive satisfactory service from the company every time they interact with its representatives.
In conclusion, integration of Microsoft To-Do and Zendesk Sell is beneficial since it makes it easier for customers to get in touch with employees using Microsoft To-Do when they encounter problems or require information regarding the services or products offered by the company. It also enhances communication between customers and employees since live chat, email support and phone support can be used while communicating with customers through Microsoft To Do while creating a ticket in Zendesk will only be used for situations that require urgent attention or other emergency situations that require immediate attention. As such, this integration will improve customer satisfaction because current customers will continue using the services of the company while potential customers will be encouraged to use its services due to satisfaction with its services.
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