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Microsoft Teams + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Microsoft Teams and Intercom

About Microsoft Teams

Microsoft Teams is a hub for teamwork, productivity, and collaboration. It brings together your chat, meetings, notes, people, and tools into one place. And it's accessible from anywhere, on any device.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best Microsoft Teams and Intercom Integrations

  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Add a Channel in Slack Whenever a New Channel is Created in Microsoft Teams Read More...
    When this happens...
    Microsoft Teams New Channel
     
    Then do this...
    Slack Create Channel
    Make your team collaboration more efficient by integrating your Microsoft Teams with Slack. Once you set this integration up, whenever a new channel is created in Microsoft Teams, Appy Pie Connect will automatically create a corresponding channel in Slack. This integration will help you keep all your team members on the same page and prevent any miscommunication or lack of collaboration.
    How this Microsoft Teams - Slack Integration Works
    • A new channel is created on Microsoft Teams
    • Appy Pie Connect automatically creates a corresponding channel on Slack
    What You Need
    • A Slack account
    • A Microsoft Teams account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Set Slack Channel Topic When New Team Is Created On Microsoft Teams Read More...
    When this happens...
    Microsoft Teams New Team
     
    Then do this...
    Slack Set Channel Topic
    If you’re spending way too much time looking for information that you need to share with your team members in your Microsoft Teams, this integration is for you. You don’t need to learn programming, just integrate Slack with your Google Sheets and thereafter whenever a new team is created on Microsoft Teams, Appy Pie Connect will automatically update the indicated Slack channel's topic with the details you need to share with your team.
    How This Integration Works
    • A new team is created in Microsoft Teams
    • Appy Pie Connect automatically sets a new topic for a Slack Channel
    What is Needed for This Integration
    • A Slack account
    • A Microsoft Teams Account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Send a Message in Slack Channel Whenever a New Message is Posted in a Microsoft Teams Channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Slack Send Channel Message
    Set up this Microsoft Teams – Slack integration and we will automate the interaction between them. After setting this integration up, whenever a message is posted in Microsoft Teams Channel, Appy Pie Connect will send a notification message in your chosen channel on Slack. So, keep both of your teams informed at all times by integrating your Microsoft Teams with Slack now.
    How This Integration Works
    • A new message is posted in a Microsoft Channel
    • Appy Pie Connect automatically shares that message on your Slack Channel
    What Is Needed for This Integration
    • A Microsoft Teams Account
    • A Slack Account
  • Microsoft Teams Freshsales

    Microsoft Teams + Freshsales

    Create leads in Freshsales from new messages in a Microsoft Teams channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Freshsales Create Lead
    Set up this Freshsales - Microsoft Teams integration and we will automate the interaction between the two. After setting this integration up, whenever a message is posted in a channel on Microsoft Teams, Appy Pie Connect will create a new lead in Freshsales. Our automation platform lets you integrate Freshsales with Microsoft Teams without writing a single line of code.
    How This Freshsales – Microsoft Teams integration Works
    • A new message is posted in a channel on Microsoft Teams
    • Appy Pie Connect automatically creates a new lead in Freshsales
    What You Need
    • A Freshsales account
    • A Microsoft Teams account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Send a Message in Slack Private Channel Whenever a New Message is Posted in a Microsoft Teams Channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Slack Send Private Channel Message
    Set up this Microsoft Teams – Slack integration and we will automate the interaction between them. After setting this integration up, whenever a message is posted in Microsoft Teams Channel, Appy Pie Connect will send a notification message in your chosen private channel on Slack. So, keep both of your teams informed at all times by integrating your Microsoft Teams with Slack now.
    How This Integration Works
    • A new message is posted in a Microsoft Channel
    • Appy Pie Connect automatically shares that message on your Slack Private Channel
    What Is Needed for This Integration
    • A Microsoft Teams Account
    • A Slack Account
  • Microsoft Teams Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Microsoft Teams {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Microsoft Teams + Intercom in easier way

It's easy to connect Microsoft Teams + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Chat

    Trigger every time a new chat is created.

  • New Chat Message

    Trigger every time a new chat message is created.

  • New Meeting

    Trigger every time a new meeting is created.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

  • New Team

    Trigger every time a new team is created.

  • New User

    Trigger every time a new user is added in the group's user list.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Member

    Add new member in a group.

  • Create Channel

    Creates a new channel.

  • Create Chat

    Creates a new chat.

  • Create Meeting

    Create a meeting

  • Delete user

    Delete an user from an Ms Team group.

  • Send Channel Messages

    Post a new message to a channel you choice.

  • Send Chat Message

    Send Chat Message.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Microsoft Teams & Intercom Integrations Work

  1. Step 1: Choose Microsoft Teams as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Microsoft Teams with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Teams and Intercom

Microsoft Teams is a new chat top that is integrated with Skype, SharePoint, Office 365 and soon, Dynamics CRM. It was developed as a replacement for Skype for Business. Its purpose is to make communication easier between teams and its users. The software allows the user to create chat rooms, organize them into channels, share files and documents and even add bots to help with daily tasks.Microsoft Teams has some features similar to Slack, but it is far from what Slack can offer. Slack is a software used by organizations and companies of all sizes. It helps with cplaboration and communication. In addition to that Slack also offers Voice and Video calling capabilities along with File sharing. Slack offers integration with third party applications such as Trello, Google Docs, Dropbox, GitHub, Twitter, etc.Microsoft Teams has potential to become more popular than its competitors such as Slack. This is because it is integrated with Office 365 which is used by millions of people worldwide, which will have a great impact on its future growth. In addition to that Microsoft also announced that it will integrate Dynamics CRM with Microsoft Teams in the near future.Microsoft Teams has already been launched at the end of 2016 and many people already use it but in order for it to be successful Microsoft needs to improve some of its features.Microsoft Teams Cons:Microsoft Teams does not have a mobile app nor an official iPhone app. This makes it really hard for people who are always on the go to manage their chats and cplaborate with team members.The software still lacks many features that other cplaboration tops such as Slack have. file/document download and upload, desktop sharing, video call recording, etc.Launch of Microsoft Teams App for Android and iOS devices might take place in 2017.

Integration of Microsoft Teams and Intercom

Intercom is a platform that helps businesses communicate with their customers through specific channels such as texts or live chats. The company provides analytics about customers' behavior so businesses can target them better using data about their engagement, retention and conversion rates.Intercom is a great example of how Microsoft and Intercom could benefit from each other. Intercom's CEO, Eoghan McCabe stated in his blog post that he sees a huge potential in this partnership. McCabe says that sending notifications and messages from one channel to another channel is something that is currently missing from most cplaboration platforms. For instance if a customer sends an email or text then the agent of the company could reply using Intercom platform.Intercom supports integrations with many other platforms such as Slack, Salesforce, Facebook, MailChimp, etc. With the upcoming integration of Microsoft Teams it would be possible for Intercom to send notifications to Microsoft Teams if someone posted on a thread or sent a message.

Benefits of Integration of Microsoft Teams and Intercom

If the integration takes place it will allow businesses to benefit in many ways:Chatting with customers on Intercom will allow businesses to gather more information about their needs which will result in more effective engagement between businesses and their clients.With the integration of Microsoft Teams with Intercom businesses will be able to create new channels especially for their clients/customer service agents. This will make their work easier and more organized since they will be able to separate personal conversations from professional ones.Video calls are also useful when communicating with customers and clients especially when it comes to time zone differences. This will allow businesses to save time when trying to communicate with their clients/customers while being abroad or late at night when there are fewer people online.Integration of Microsoft Teams and Intercom will not only benefit businesses but also their employees such as salesmen or customer service agents. Integration will make their work easier since they will be able to access all the information they need in one place rather than having to open different websites or applications every time they want to answer a message or read something important. This way employees will spend less time looking for information which will give them more time for actual work needed to be done.In conclusion we can say that integrating Microsoft Teams with Intercom would allow businesses to improve their customer service and communication with clients/customers without spending much money or time on development (if any.Email marketing is a marketing method where businesses send emails to their subscribers or potential customers with the purpose of building relationships and increasing sales. Email marketing accounts for $44 billion in annual revenue (Statista. Many businesses use email marketing campaigns in order to reach wider audiences and acquire new clients. Some examples of companies using email marketing campaigns are Mercedes Benz, Apple, etc.Email marketing campaigns can be simple or sophisticated depending on the business' needs and objectives. Simple campaigns include sending newsletters or updates about the latest information regarding the products or services offered by the business in question. On the other hand sophisticated campaigns invpve segmenting customers based on different criteria such as age groups, sex, hobbies, marital status, location, etc in order to send them targeted emails containing information that may interest them (i.e.. discounts for students or free delivery for married couples.Businesses can choose from a variety of email marketing providers such as Mailchimp, Constant Contact, Hubspot, Campaign Monitor, etc but some of them may require payment and some have very complicated user interfaces (UI. which can cause problems for inexperienced marketers.Recognizing this problem Microsoft decided to come up with an email marketing spution called Microsoft Campaigns . Microsoft Campaigns is an email marketing spution which can be used by individuals or small businesses without needing any prior experience in email marketing. It allows users to create multiple lists/groups based on different criteria so they can send targeted emails easily. It also allows users to create highly personalized campaigns using images, videos, audios and links inside the email body itself!An additional feature that improves this top is its ability to sync with other platforms such as Bing Ads , Linkedin , Facebook , Twitter , MailChimp , Hubspot , Google Analytics , etc. This way users don't have to spend hours trying to import data from different sources into one place but rather they can focus on creating highly targeted campaigns using the data gathered from different services such as Bing Ads or Google Analytics .As stated before Microsoft Campaigns provides users with different templates that can be used in email marketing campaigns . Users can select from various templates such as newsletter templates , product launch announcements , promotional templates, birthday party invitations , etc .

A. Benefits of Using Microsoft Campaigns over Other ProvidersFree Trial. Users can start using Microsoft Campaigns without having to pay anything until they decide to subscribe (for more details click here . . This increases the chance of people signing up for this service since they won't need to worry about paying right away (many people avoid services that require payment. However once users decide to subscribe they have two options available. a $9 per month Standard Plan or a $19 per month Professional Plan . The Professional Plan includes additional features such as unlimited list size, email tracking capability and auto responder capability whereas the Standard Plan does not include these features .Easy-to-Use Interface. As mentioned before Microsoft Campaigns offers an easy-to-use interface which makes it ideal for users who are inexperienced when it comes to creating emails or managing lists . Users are able to see what type of content they should use when sending emails within their campaign by choosing from predefined content sections (i.e.. images section.Saves Time. Sending personalized emails with images, videos, audios and links inside the body instead of just plain text saves time since users don't need to manually create emails using plain text (they would need extra skills. This saves time especially when it comes to sending numerous emails (or newsletters . like when promoting products for example .Customization. Users are able to customize their email templates according to their needs and preferences using images, videos, audios , links , cpors , etc .Analytics Features. Once users send out an email campaign they can track its progress through analytics features offered by this top . These features display information about clicks, opens , unsubscribes , bounces , spam complaints etc .

Conclusion

Overall using Microsoft Campaigns is beneficial since it allows businesses and individuals without previous experience in email marketing to create highly targeted campaigns using rich media content (images, videos , audios . It allows users to filter out irrelevant customers/subscribers based on criteria such as location , age group , hobbies , marital status etc . Also if users send out numerous campaigns (for example newsletters . they will save time by automatically including images or videos in their emails' bodies instead of writing everything manually which would take up more time than necessary . In addition this top has many useful analytics features which allow users track their campaigns' progress

The process to integrate Microsoft Teams and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.