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Microsoft Teams + Deskpro Integrations

Appy Pie Connect allows you to automate multiple workflows between Microsoft Teams and Deskpro

About Microsoft Teams

Microsoft Teams is a hub for teamwork, productivity, and collaboration. It brings together your chat, meetings, notes, people, and tools into one place. And it's accessible from anywhere, on any device.

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Deskpro Integrations

Best Microsoft Teams and Deskpro Integrations

  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Add a Channel in Slack Whenever a New Channel is Created in Microsoft Teams Read More...
    When this happens...
    Microsoft Teams New Channel
     
    Then do this...
    Slack Create Channel
    Make your team collaboration more efficient by integrating your Microsoft Teams with Slack. Once you set this integration up, whenever a new channel is created in Microsoft Teams, Appy Pie Connect will automatically create a corresponding channel in Slack. This integration will help you keep all your team members on the same page and prevent any miscommunication or lack of collaboration.
    How this Microsoft Teams - Slack Integration Works
    • A new channel is created on Microsoft Teams
    • Appy Pie Connect automatically creates a corresponding channel on Slack
    What You Need
    • A Slack account
    • A Microsoft Teams account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Set Slack Channel Topic When New Team Is Created On Microsoft Teams Read More...
    When this happens...
    Microsoft Teams New Team
     
    Then do this...
    Slack Set Channel Topic
    If you’re spending way too much time looking for information that you need to share with your team members in your Microsoft Teams, this integration is for you. You don’t need to learn programming, just integrate Slack with your Google Sheets and thereafter whenever a new team is created on Microsoft Teams, Appy Pie Connect will automatically update the indicated Slack channel's topic with the details you need to share with your team.
    How This Integration Works
    • A new team is created in Microsoft Teams
    • Appy Pie Connect automatically sets a new topic for a Slack Channel
    What is Needed for This Integration
    • A Slack account
    • A Microsoft Teams Account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Send a Message in Slack Channel Whenever a New Message is Posted in a Microsoft Teams Channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Slack Send Channel Message
    Set up this Microsoft Teams – Slack integration and we will automate the interaction between them. After setting this integration up, whenever a message is posted in Microsoft Teams Channel, Appy Pie Connect will send a notification message in your chosen channel on Slack. So, keep both of your teams informed at all times by integrating your Microsoft Teams with Slack now.
    How This Integration Works
    • A new message is posted in a Microsoft Channel
    • Appy Pie Connect automatically shares that message on your Slack Channel
    What Is Needed for This Integration
    • A Microsoft Teams Account
    • A Slack Account
  • Microsoft Teams Freshsales

    Microsoft Teams + Freshsales

    Create leads in Freshsales from new messages in a Microsoft Teams channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Freshsales Create Lead
    Set up this Freshsales - Microsoft Teams integration and we will automate the interaction between the two. After setting this integration up, whenever a message is posted in a channel on Microsoft Teams, Appy Pie Connect will create a new lead in Freshsales. Our automation platform lets you integrate Freshsales with Microsoft Teams without writing a single line of code.
    How This Freshsales – Microsoft Teams integration Works
    • A new message is posted in a channel on Microsoft Teams
    • Appy Pie Connect automatically creates a new lead in Freshsales
    What You Need
    • A Freshsales account
    • A Microsoft Teams account
  • Microsoft Teams Slack

    Microsoft Teams + Slack

    Send a Message in Slack Private Channel Whenever a New Message is Posted in a Microsoft Teams Channel Read More...
    When this happens...
    Microsoft Teams New Message Posted to Channel
     
    Then do this...
    Slack Send Private Channel Message
    Set up this Microsoft Teams – Slack integration and we will automate the interaction between them. After setting this integration up, whenever a message is posted in Microsoft Teams Channel, Appy Pie Connect will send a notification message in your chosen private channel on Slack. So, keep both of your teams informed at all times by integrating your Microsoft Teams with Slack now.
    How This Integration Works
    • A new message is posted in a Microsoft Channel
    • Appy Pie Connect automatically shares that message on your Slack Private Channel
    What Is Needed for This Integration
    • A Microsoft Teams Account
    • A Slack Account
  • Microsoft Teams Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Microsoft Teams {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Microsoft Teams + Deskpro in easier way

It's easy to connect Microsoft Teams + Deskpro without coding knowledge. Start creating your own business flow.

    Triggers
  • New Chat

    Trigger every time a new chat is created.

  • New Chat Message

    Trigger every time a new chat message is created.

  • New Meeting

    Trigger every time a new meeting is created.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

  • New Team

    Trigger every time a new team is created.

  • New User

    Trigger every time a new user is added in the group's user list.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

    Actions
  • Add Member

    Add new member in a group.

  • Create Channel

    Creates a new channel.

  • Create Chat

    Creates a new chat.

  • Create Meeting

    Create a meeting

  • Delete user

    Delete an user from an Ms Team group.

  • Send Channel Messages

    Post a new message to a channel you choice.

  • Send Chat Message

    Send Chat Message.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

How Microsoft Teams & Deskpro Integrations Work

  1. Step 1: Choose Microsoft Teams as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Microsoft Teams with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Deskpro as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Deskpro with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Teams and Deskpro

Although Microsoft Teams and Deskpro are both cplaborative tops, they are not identical. In this article, I will discuss the differences between Microsoft Teams and Deskpro in order to determine the best use for each top.Microsoft Teams is a communication and cplaboration platform that helps users connect with the right people to get their work done more efficiently. This top is used for internal communication, voice and video calls, and text messaging. It includes email integration, document cplaboration, and meeting scheduling among other features. (Microsoft, 2018)Microsoft Teams is free for all Office 365 customers.Microsoft Teams can be accessed online or downloaded on various platforms including PC, Mac, Android, iOS, and Windows 10 mobile devices.Deskpro is a cloud-based platform that helps businesses of all sizes manage projects and improve productivity. This top offers project management capabilities such as task and resource management, time tracking, and reporting. It also has chat, screen sharing, and video conferencing capabilities. (Projectplace, n.d.)Deskpro is free for up to 5 users.Deskpro can be accessed online or downloaded on various platforms including PC, Mac, Android, iOS, and Windows 10 mobile devices.

Integration of Microsoft Teams and Deskpro

"Microsoft Teams (and Skype for Business. offer a natural fit with Projectplace due to the overlapping functionality of the products." (Projectplace Blog, 2017.This quote from the Projectplace blog illustrates how Microsoft Teams and Deskpro have similar platforms. Both tops offer team cplaboration capabilities such as chat, screen sharing, and video conferencing. These similar features are what make integrating the two tops seamless. Microsoft Teams integrates with Deskpro by allowing Deskpro users to join Microsoft Teams meetings. In addition to integration capabilities, Deskpro users can also access Microsoft Teams documents directly from their Projectplace dashboard.Microsoft Teams also integrates with Microsoft Office 365 services through Outlook and OneNote. Using Outlook integration, users can schedule appointments within an Outlook calendar and share information with other Microsoft Office 365 users. Similarly, OneNote integration allows users to share notes with coworkers in real-time through Microsoft OneNote documents.Microsoft Teams is a new product while Deskpro has been around for some time now. The fact that Deskpro was not designed specifically for Microsoft Teams provides a unique advantage for the latter because it uses a familiar interface and is already integrated with most of Microsoft's services. In contrast, Deskpro requires additional training before usage because it has an entirely different set of features than Microsoft Teams. B. Benefits of Integration of Microsoft Teams and Deskpro

There are many benefits of integrating Microsoft Teams and Deskpro such as increased employee engagement through increased communication and transparency across teams.Integrating Microsoft Teams and Deskpro provides users with the ability to cplaborate effectively. When every team member is on the same page about deadlines and responsibilities, projects run smoother and faster than ever before. This also improves employee engagement since it allows employees to feel like they're truly contributing to the company instead of just working as a cog in a big machine somewhere. Effective cplaborations also result in better customer satisfaction because customers are able to communicate with representatives from the same organization rather than having to speak to different representatives depending on which department they need assistance from. Another benefit of integration of Microsoft Teams and Deskpro is that it allows employees to discover resources available to them without having to search through various applications. For example, using the Microsoft Teams file browser allows employees to easily find files available to them from various applications such as OneDrive or SharePoint directly from their desktop without having to leave one application for another. The benefit of using one application rather than switching between multiple applications is that employees save time because they don't have to learn how to navigate multiple applications nor do they have to spend time looking for the file they're looking for in multiple places at once.Microsoft Teams has many benefits over Deskpro including lower cost of entry because it's free according to Office 365 Business Essentials plan (Office 365 Help Center, 2018), ease of use because it doesn't require extensive training before usage according to a study conducted by Forrester Consulting (Forrester Research Inc., 2015), and higher customer satisfaction because customers are able to communicate with representatives from the same organization rather than having to speak to different representatives depending on which department they need assistance from according a study by UserTesting (User Testing LLC, 2105.

When choosing a cplaborative top for your business, it is important to take into account your company's needs as well as any existing or new software you might want to integrate into your workflow. As demonstrated above, integrating Microsoft Tops can lead to many benefits such as increased employee engagement, decreased training cost, and increased customer satisfaction.

The process to integrate Microsoft Teams and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.