?>

Microsoft Outlook + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Microsoft Outlook and Zendesk

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail that helps you to connect all of your messages, contacts, tasks, and appointments in one convenient place.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best Microsoft Outlook and Zendesk Integrations

  • Microsoft Outlook Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Microsoft Outlook New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Microsoft Outlook Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Microsoft Outlook New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Microsoft Outlook Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Microsoft Outlook New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Microsoft Outlook Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Microsoft Outlook New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Microsoft Outlook Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Microsoft Outlook New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Microsoft Outlook Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Microsoft Outlook {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Microsoft Outlook + Zendesk in easier way

It's easy to connect Microsoft Outlook + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Calendar Event Start

    Triggers at a specified time before an event in your calendar starts.

  • New Calendar Event

    Triggers when an event is added to you selected calendar.

  • New Contact

    Triggers every time a new contact is added.

  • New Email

    Triggers whenever a new email is received.

  • Updated Calendar Event

    Triggers every time an event is updated.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Contact

    Create a new contact to your Office 365 account.

  • Create Event

    Create an event directly on your designated calendar.

  • Delete Event

    Deletes events.

  • Send Email

    Send an email from your Outlook account.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Microsoft Outlook & Zendesk Integrations Work

  1. Step 1: Choose Microsoft Outlook as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Microsoft Outlook with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Outlook and Zendesk

Zendesk is a customer service platform that offers support, software development and marketing services. Microsoft Outlook is an e-mail client developed by Microsoft Corporation. It is used for managing electronic mail and calendar entries. The integration of Microsoft Outlook and Zendesk allows users to manage their emails from within Outlook.Microsoft Outlook is a personal information manager (PIM. software that has been developed by Microsoft Corp. It is available for Windows, Mac OS X and Android. Zendesk is an online help desk software which has been developed by Zendesk Inc. It is available for Windows, Mac OS X, Linux, iOS, Android, BlackBerry and HTML5. Integration of Microsoft Outlook and Zendesk allows users to access Zendesk via email.Microsoft Outlook and Zendesk are integrated via Outlook Connector for Zendesk. Outlook Connector enables users to send and receive emails via Zendesk Support, Sales and Account Management tops. Users can also update their profile information on Zendesk directly from within Outlook.Microsoft Outlook supports importing calendars from Google Calendar, Yahoo! Calendar and others. It also allows users to publish calendars on the web using an HTML interface. Zendesk does not allow users to publish calendars on the web.Microsoft Outlook supports popup reminders for events. It also supports data encryption in messages sent using S/MIME. Zendesk does not support either of these features.Microsoft Outlook has a unified inbox which displays all emails received by the user. It also has a conversation view that allows users to view emails in a threaded format with a single click on the conversation's header. Zendesk does not have any feature that allows viewing emails in a threaded format with a single click.

The integration of Microsoft Outlook and Zendesk allows users to customize the look of Zendesk tickets from within Outlook. This allows users to view the details of tickets without logging into Zendesk separately. Additionally, users can view their conversations with clients through Zendesk accounts directly from within Outlook. Microsoft Outlook can be configured to display the number of unread emails in its status bar. This enables users to view the number of unread emails through the status bar instead of opening the inbox repeatedly. Users can create tasks directly from within Microsoft Outlook and assign them to other users in Zendesk. They can also add comments to tasks and set due dates for tasks created in Microsoft Outlook. Integration of Microsoft Outlook and Zendesk allows users to add multiple recipients to messages without having to add additional email addresses individually. Integration of Microsoft Outlook and Zendesk makes it easier for users to add attachments to emails directly from within Outlook without having to open Zendesk separately. Integration of Microsoft Outlook and Zendesk allows users to search for contacts or companies within Zendesk directly from within Outlook. Users can search for multiple contacts or companies at once without having to open the search page in Zendesk separately. Integration of Microsoft Outlook and Zendesk allows users to attach files directly from within Outlook without having to log into Zendesk separately. Emails sent using Microsoft Outlook can be archived on the server side by adding [email protected] as a BCC recipient in the message header. This ensures that messages sent using this account are archived on the server side when they are sent out. However, there is no option for archiving emails sent using this account on the client side (i.e., on the computer where the message is being sent from. Additionally, if someone tries sending an email using [email protected] as a BCC recipient, the email will not be delivered successfully because this domain name does not exist. Emails sent using [email protected] cannot be tracked on the server side either (i.e., all server-side tracking features will not work. Emails sent using this account cannot be deleted either (i.e., all server-side deletion features will not work. Emails sent using [email protected] cannot be replied to either (i.e., all server-side reply features will not work. Emails sent using [email protected] cannot be forwarded either (i.e., all server-side forward features will not work. Emails sent using [email protected] cannot be marked as spam either (i.e., all server-side spam features will not work. Emails sent using [email protected] cannot be deleted from the trash fpder either (i.e., all server-side delete from trash features will not work. Emails sent using [email protected] cannot be deleted from Zendesk either (i.e., all client-side delete features will not work. Users can schedule emails to be sent later directly from within Microsoft Outlook without having to log into Zendesk separately. Scheduled emails can be edited before sending them out from within Microsoft Outlook as well (i.e., you do not have to log into Zendesk separately just to edit scheduled emails. Email scheduling feature can also be used to send reminders about important events or meetings directly from within Microsoft Outlook without having to log into Zendesk separately. Integration of Microsoft Outlook and Zendesk allows users to authenticate themselves when logging into Microsoft Outlook if they are already logged into their Zendesk account at that time (i.e., if they have enabled Single Sign On . Users can configure Microsoft Outlook so that it automatically logs them into their Zendesk account when they are working on their computer at office hours (i.e., during business hours between 9:00 AM and 5:00 PM. Integration of Microsoft Outlook and Zendesk allows users to synchronize their contacts between both services seamlessly without having to export their contacts manually first and then import them back again afterwards in both systems separately. Thus, integration of these two systems makes it easier for them to manage their contacts effectively and efficiently than before the integration was introduced. Integration of Microsoft Outlook and Zendesk allows users to synchronize their calendars between both services seamlessly without having to export their calendar entries manually first and then import them back again afterwards in both systems separately. Thus, integration of these two systems makes it easier for them to manage their calendar entries effectively and efficiently than before the integration was introduced . Integration of Microsoft Outlook and Zendesk allows users to sync tasks between both services seamlessly without having to export their tasks manually first and then import them back again afterwards in both systems separately . Thus, integration of these two systems makes it easier for them to manage their tasks effectively and efficiently than before the integration was introduced . Integration of Microsoft Outlook and Zendesk allows users to sync records between both services seamlessly without having to export their records manually first and then import them back again afterwards in both systems separately . Thus, integration of these two systems makes it easier for them to manage their records effectively and efficiently than before the integration was introduced . Integration of Microsoft Outlook and Zendesk allows users to view email threads between multiple recipients easily without having to open each email individually in separate windows . They can simply click once on a thread's header in order to see all emails related to that thread in one window, thus avoiding the hassle of opening each email separately in separate windows . Integration of Microsoft Outlook and Zendesk allows users to save time by viewing relevant information about incoming emails such as who sent it, when it was sent etc directly from within the inbox without having to log into Zendesk separately . They do not have to go through all messages one by one until they find relevant information about each message . Integration of Microsoft Outlook and Zendesk allows users to add recipients directly from within Microsoft Outlook without having to log into Zendesk separately . This simplifies email management process since users do not have to log into multiple accounts simultaneously just to add recipients . Users can also add original recipients as CC or BCC recipients instead of adding them as To recipients (this is useful since original recipients usually include people who need information about messages only. . Integration of Microsoft Outlook and Zendesk allows users to create task reminders directly from within Microsoft Outlook without having to log into Zendesk separately . Users can create task reminders based on date or time . Integration of Microsoft Outlook and Zendesk allows users to view detailed information about task reminders (such as due date, start date, priority etc.. directly from within Microsoft Outlook without having to log into Zendesk separately . Integration of Microsoft Outlook and Zendesk allows users who use task reminders frequently (e.g., sales people who want reminders about important meetings. to avoid the hassle

The process to integrate Microsoft Outlook and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.