Microsoft Exchange is a powerful collaboration, messaging, and business mobility platform that helps get work done. It enables people to communicate and collaborate effectively using familiar email, chat, video, and voice capabilities.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
BambooHR + Microsoft ExchangeAdd new BambooHR contacts to Microsoft Exchange as contacts Read More...
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
It's easy to connect Microsoft Exchange + Freshdesk without coding knowledge. Start creating your own business flow.
Calendar Event Start
New Calendar Event
Updated Calendar Event
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Microsoft Exchange is a cloud-based email, calendar, and contacts platform. It has been developed by Microsoft for the purpose of replacing the earlier Microsoft Exchange Server. Freshdesk is an online customer support software spution, developed for the purpose of helping to deliver support for customer queries and issues.
Microsoft Exchange provides an interface for interaction between different applications. It connects with other applications using EDI (Electronic Data Interchange. protocps. Its usage can be extended to any application that supports EDI protocps. It is built on the concept of SOAP (Simple Object Access Protocp. It supports different types of authentication methods. Microsoft Exchange 2013 provides great flexibility in terms of integration. It supports multi-tenant environments and it has a built-in load balancing feature. Some of its most important features are:
b. Integration with Microsoft SharePoint c. Support for mobile devicesd. Integration with Outlook e. MAPI (Messaging Application Programming Interface)d. Usage of PowerShell scripting language for creating/configuring mailboxes and server settings.f. Availability of different type of storage options (DAGS, Database Availability Groups and LUNs.Freshdesk is an online customer support software spution. It is the simplest way to manage customer requests and queries online. It offers some unique features and capabilities which make it stand out from the crowd:
The process to integrate Microsoft Exchange and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.