Microsoft Excel is an application program for calculations and data management, which generates spreadsheets, and functions as a database. It makes it easier to organize, analyze and present data while helping to make informed business decisions based on the analysis.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect Microsoft Excel + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new row is added to a table in a spreadsheet.
Triggers when a new worksheet is added to a spreadsheet.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Adds a new row to the end of a specific table.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Microsoft Excel is an application which is used for data analysis, data management and data presentation. It is a spreadsheet which is used to create spreadsheets and perform operations on them. It is a software which contains pre-formatted formulas and worksheets.
Zendesk is another web-based customer service platform. Zendesk helps in providing assistance to the customers by creating knowledge base and support tickets. Zendesk can be integrated with various softwares and applications such as Twitter, Foursquare, Google Analytics, etc. With the help of this integration, you can gather the customer information directly into your database with the help of Zendesk’s API.
Integration of Microsoft Excel and Zendesk:
The integration of Microsoft Excel and Zendesk is done through the open APIs. The APIs are free to use. The integration of Microsoft Excel and Zendesk has many advantages such as:
The integration of Microsoft Excel and Zendesk is very beneficial and helpful for both the companies as well as their customers. It provides better support for the customers due to this integration. It also saves time and money and increases efficiency in both the organizations.
The process to integrate Microsoft Excel and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.