Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small to medium-sized businesses. It helps businesses make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect Microsoft Dynamics 365 Business Central + Zendesk without coding knowledge. Start creating your own business flow.
Trigger when New Chart Of Account created.
Trigger when a customer updated.
Trigger when any sales order updated.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates an item.
Creates a new order line item.
Updates an item.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
I see this software as an integral part of the modern enterprise. It is a software that can help simplify the business processes in business organizations and help them focus more on their core competencies and customer experience. This paper will help you understand how to integrate Microsoft Dynamics 365 Business Central and Zendesk and what are the benefits of doing it.
Integration of Business Central with other applications can help improve the efficiency of business processes in organizations. The integration enables the user to create single sign-on access for the user of the application, which helps improve the security of the system.
The integration of Microsoft Dynamics 365 Business Central and Zendesk provides various benefits to all the users of both the applications. The integration enables users to manage all their email and live chat queries using Zendesk. This helps in reducing the workload of the support executive and increases customer satisfaction.
Microsoft Dynamics 365 Business Central is a robust application that enables businesses to manage their operations, customer relationship, and financials with ease. Zendesk is an online platform that helps companies engage with their customers in a better manner by offering support via online chat. Integration of Business Central with Zendesk helps create a seamless environment that is beneficial for both the companies and their customers.
The process to integrate Microsoft Dynamics 365 Business Central and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.