Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small to medium-sized businesses. It helps businesses make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Microsoft Dynamics 365 Business Central + Colligso TextInCreate customers in Colligso TextIn from new customers in Microsoft Dynamics 365 Business Central Read More...
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
It's easy to connect Microsoft Dynamics 365 Business Central + Freshdesk without coding knowledge. Start creating your own business flow.
Trigger when New Chart Of Account created.
Trigger when a customer updated.
Trigger when any sales order updated.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates an item.
Creates a new order line item.
Updates an item.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
The Dynamics 365 Business Central (formerly known as Dynamics NAV. is a cloud-based ERP software that delivers real-time business insights and enables effective decision-making. It is an integrated business management spution.
Freshdesk provides a SaaS customer support and ticketing system for organisations to manage all their customer support needs. Freshdesk also allows companies to create and customize the user experience around the way users prefer to consume information and interact with each other via helpdesk and live chat.
Microsoft Dynamics 365 Business Central integrates with Freshdesk, a popular helpdesk spution. The integration allows Freshdesk customers to easily set up and configure Microsoft Dynamics 365 Business Central as their service delivery platform.
The integration between Microsoft Dynamics 365 Business Central and Freshdesk includes:
Integrating Microsoft Dynamics 365 Business Central with Freshdesk is beneficial in the fplowing ways:It offers a flexible approach for implementing business processes across various departments in an organisation.It helps companies improve productivity by streamlining all their customer support activities.It allows companies to create a 360 degree view of their customers.It reduces the time and effort required for maintaining customer records.It reduces duplicate work efforts and data entry.It allows companies to respond to customer comments in real time.It reduces the need for human intervention by automating repetitive tasks such as emailing or calling customers.
The process to integrate Microsoft Dynamics 365 Business Central and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.