?>

Mention + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Mention and Zendesk

About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best Mention and Zendesk Integrations

  • Mention Evernote

    Mention + Evernote

    Create new Evernote Notes for new mentions on Mention Read More...
    When this happens...
    Mention New Mention
     
    Then do this...
    Evernote Create Note
    Do you want to keep track of your Mentions so you can monitor how your business evolves over time.? However, it can be tiresome! Set up this integration and you will be able to create Evernote note for every new mention on Mention. You can now evaluate your company's media coverage alongside the rest of your notes while saving time!
    How This Integration Works
    • A new Mention is added.
    • Appy Pie Connect automatically creates a note in Evernote.
    What You Need
    • Mention account
    • Evernote account
  • Mention Slack

    Mention + Slack

    Send new Mention alerts to Slack Read More...
    When this happens...
    Mention New Alert
     
    Then do this...
    Slack Send Channel Message
    Now you can use Appy Pie Connect to immediately send new Mention alerts to Slack. After setting up this integration, when a new alert is added to Mention, App Pie Connect immediately sends a message to Slack. The alert will include the details of the alert including mention link and dashboard link.
    How It Works
    • A new Mention is added.
    • Appy Pie Connect automatically sends a Slack message.
    What You Need
    • A Mention account
    • A Slack account
  • Mention Dropbox

    Mention + Dropbox

    Add new Mentions to a Dropbox text file Read More...
    When this happens...
    Mention New Mention
     
    Then do this...
    Dropbox Create or Append to Text File
    When someone mentions your brand or keywords on web, you may need their details added to your file storage. This integration helps by automatically creating/appending a text to a file in Dropbox when there is a new mention. You won't have to manually upload info into your files again.
    How It Works
    • A new Mention is added.
    • Appy Pie Connect adds that to a Dropbox text file.
    What You Need
    • A Mention account
    • A Dropbox account
  • Mention Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Mention New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Mention Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Mention New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Mention Salesforce

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Mention {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Mention + Zendesk in easier way

It's easy to connect Mention + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Alert

    Creates a new alert

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Mention & Zendesk Integrations Work

  1. Step 1: Choose Mention as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Mention with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mention and Zendesk

  • Mention is a social media monitoring top that enables companies to keep track of mentions and real-time conversations about their businesses across social channels. It offers a suite of tops that include filtering by topic, sentiment, type of post, and other relevant parameters. Mention’s dashboard displays images, raw text, and links for all mentions.
  • Zendesk is a cloud-based customer service platform that allows companies to provide the best customer service experience through its easy-to-use interface and robust features. Customers are able to communicate with support teams via email or chat.
  • Mention’s integration with Zendesk was announced in July 2017. Apart from providing a real-time overview of customer questions, it also generates reports that can be used by business owners to manage the social listening process on their own. Integration with Zendesk also makes it possible to transfer the data into CRM tops like Salesforce and HubSpot.
  • This integration will allow Zendesk users to look at mentions within the context of a customer’s history. It will also allow them to view the customer’s timeline and find answers to their questions. The integration can offer significant benefits to businesses in terms of reduced effort, increased efficiency, and better data understanding.
  • The process to integrate Mention and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.