Mention + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Mention and ServiceNow

About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

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Best Mention and ServiceNow Integrations

  • Mention ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Mention New Labeled Email
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • Mention ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Mention {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Mention + ServiceNow in easier way

It's easy to connect Mention + ServiceNow without coding knowledge. Start creating your own business flow.

  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Create Alert

    Creates a new alert

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Mention & ServiceNow Integrations Work

  1. Step 1: Choose Mention as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Mention with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mention and ServiceNow

The integration of Mention and ServiceNow is the perfect combination of two companies. This combination will help you automate your customer support, and all the activity will be saved in a single location.

Mention is an application that can figure out when there is any mention of your brand or company on the social media networks, such as Twitter, Facebook, Reddit, Instagram, and so on. It also detects who is talking about you and what they are saying. After that, you can respond to the customers through the integrations with your favorite platforms, such as Twitter, Facebook Messenger, email, and so on. Besides, Mention is capable of monitoring negative feedback on third-party websites. You can even get notified via SMS.

ServiceNow is the most popular service-management software. The main goal of this platform is to manage IT services for various business processes, including IT service management (ITSM. and customer service management (CSM. These two platforms can be integrated via Mention’s API integration. With the help of this integration, you can schedule tasks for your team of customer support representatives and automate your processes.

Integration of Mention and ServiceNow will bring the fplowing benefits:

Automated management of customer service process;

Improvement of customer experience;

Ability to analyze mentions of your company for detecting new trends and problems;

Mention is the best top for monitoring social media networks. It will help you discover what the customers say about your brand or company and respond to them quickly.

The process to integrate Mention and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.