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Mention + RingCentral Integrations

Appy Pie Connect allows you to automate multiple workflows between Mention and RingCentral

About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

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Connect Mention + RingCentral in easier way

It's easy to connect Mention + RingCentral without coding knowledge. Start creating your own business flow.

    Triggers
  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Create Alert

    Creates a new alert

  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Mention & RingCentral Integrations Work

  1. Step 1: Choose Mention as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Mention with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select RingCentral as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate RingCentral with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mention and RingCentral

Mention is a social media listening platform which helps the users to monitor the social media and keep an eye on their brand. It is a social media monitoring top, which helps you identify mentions of your brand, products, competitors, etc. Mention provides real-time alerts for the users so that they can respond or react instantly to any mention. Mention has been designed for individuals as well as businesses. The top provides data reports and management along with the search capabilities.

On the other hand, RingCentral is a telephony platform which offers unified communication tops like voicemail, faxing, SMS, video conferencing, web meetings, and more. It is one of the world’s most preferred software sputions. RingCentral has a robust feature set with a simple pricing structure.

Integration of Mention and RingCentral

Mention works well with RingCentral in terms of providing its users with real-time alerts of social media mentions and integration of other customer support channels like chat, phone, and email. With Mention integration, RingCentral users can listen to what people are saying about them on social channels in real time and know how to respond appropriately. Also, it helps them get more leads or new customers by responding to customer requests in real time.

Benefits of Integration of Mention and RingCentral

With integrated features, RingCentral users can:

  • Monitor Social Media mentions of their brand in real time and let them know where their brand is being talked about.
  • Get a comprehensive view of their customer feedback across multiple channels from one place.
  • Create contacts from social media mentions to start a conversation.
  • Respond to customer service requests in real time through email, phone, chat and social media.
  • Annotate calls for future reference.

The process to integrate Mention and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.