Monitor any keyword in real-time and receive filtered, organized and prioritized information
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Mention + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Creates a new alert
The topic I have chosen to discuss is “How Freshservice’s product is integrated with Mention’s product?”. Freshservice and Mention are famous companies in the IT industry. These companies provide different services for their clients. Mention is a SaaS application that helps the users to monitor their brand mentions on social media sites. Freshservice is an offshore software development company which develops high-quality software.
A few months ago, Freshservice integrated its product with Mention’s product, which is a social media monitoring top. As the result, it has become easier for Freshservice to monitor its brand on social media. The purpose of this integration was very clear – Freshservice wanted to make it easy for its customers to identify and report mentions of the company online. Freshservice also wanted to provide all the relevant information to its customers about the mentions in one place.
This way, the customers don’t have to visit multiple websites in order to find the information they need. It also saves them time. Mention has a lot of features which are helpful for businesses. For example, it identifies negative posts about your business and you can respond quickly to these negative posts by providing useful information about your business. It also provides positive feedback that can be shared on social media pages. It also tracks your competitor’s positive and negative comments. All this data is available in one place, which makes it easier for Freshservice to use it for its own benefit. Mention also has some advanced features that help you get more out of your data. You can use this feature to target specific people who mention you or your competitors. It also helps you identify influencers.
Freshservice has integrated its product with Mention’s product in order to make it easy for its customers to monitor their brands on social media. This integration has saved its customers time and it helps them to find relevant information about their brands in one place.
The process to integrate Mention and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.