Mautic + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Mautic and ServiceNow

About Mautic

Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best Mautic and ServiceNow Integrations

  • Mautic Google Sheets

    Mautic + Google Sheets

    Add rows in Google Sheets for new Mautic form submissions Read More...
    When this happens...
    Mautic New Form Entry
    Then do this...
    Google Sheets Create Spreadsheet Row
    Mautic is a great automation platform for your business to use, but where do you start? How do you get going with it? This Appy Pie Connect integration makes it easy to act with Mautic. All new form submissions will just append the information from the submission into a Google Sheets spreadsheet that you can then use however you wish. No more logging into Mautic and checking a separate spreadsheet, just a clean copy of the data from each form submission right in one, easy to access place!
    How This Mautic-Google Sheets Integration Works
    • An individual submits one of your Mautic forms
    • Appy Pie Connect adds a new row on Google Sheets
    Apps Involved
    • Mautic
    • Google Sheets
  • Mautic Trello

    Mautic + Trello

    Turn Mautic form submissions into Trello cards
    When this happens...
    Mautic New Form Entry
    Then do this...
    Trello Create Card
    This Appy Pie Connect integration will create a Trello card for you every time a Mautic form is submitted. After setting up, this Mautic-Trello integration let you swiftly and easily manage form submissions as part of your normal project workflow. There will be no more manual transactions or form submission errors.
    How This Integration Works
    • When someone fills out a Mautic form
    • Appy Pie Connect creates a new card on Trello
    Apps Involved
    • Mautic
    • Trello
  • Mautic Microsoft Excel

    Mautic + Microsoft Excel

    Update an Excel spreadsheet with new Mautic form submissions Read More...
    When this happens...
    Mautic New Form Entry
    Then do this...
    Microsoft Excel Add Row
    Keep all of your Mautic form submissions in one location! Set up this Appy Pie Connect integration to automatically create new rows in an Excel spreadsheet whenever users fill out a form on your Mautic site. This way, you have all of your form submissions recorded in one location which is great for reporting, analytics, and more.
    How This Integration Works
    • A new form is submitted on Mautic
    • ï‚·Appy Pie Connect creates a new row in your Excel spreadsheet
    Apps Involved
    • Mautic
    • Excel
  • Mautic ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Mautic New Labeled Email
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • Mautic ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Mautic {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Mautic + ServiceNow in easier way

It's easy to connect Mautic + ServiceNow without coding knowledge. Start creating your own business flow.

  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Mautic & ServiceNow Integrations Work

  1. Step 1: Choose Mautic as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Mautic with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mautic and ServiceNow

Mautic is an open source marketing automation platform, which was released in 2014. The software is built on the LAMP stack. Its core components are Magento, PHP, MySQL, and Apache. Mautic also has two add-ons namely, CRM and eCommerce. Mautic can be used to create an automated workflow for marketing campaigns through its email marketing, social media marketing, SMS marketing etc. It is similar to Salesforce in nature, but it is open source in nature. Mautic is released under the GNU General Public License version 3.

ServiceNow is a cloud based IT service management (ITSM. spution, which was released in 2007. This platform is available both as on-premises and cloud based software. It provides a service catalog that can be used for managing service requests and incidents. It has a workflow engine that can be used for automating processes. ServiceNow provides a self-service portal for customers, which allows them to submit requests and monitor the status of their requests. The customer portal can be accessed through web and mobile apps. ServiceNow also supports multiple languages, such as English, Spanish, German, French, Portuguese and Japanese. It also supports multiple currencies like the US Dplar, the Canadian Dplar and the Brazilian Real. ServiceNow is offered as an Enterprise Cloud Subscription under a Software-as-a-Service (SaaS. model.

Integration of Mautic and ServiceNow can be done by fplowing steps:

Step 1. Create a ServiceNow account:

Sign up for a free trial account at ServiceNow and fplow the instructions provided to set up your account and create your first tenant.

Step 2. Create a Mautic account:

Go to www.mautic.org and click on "Contribute" button to create a user account or log in with an existing user account to access the backend interface.

Step 3. Access the Mautic backend:

If you have created a new account, then you will be redirected to the login page where you need to enter your username and password to login to the backend interface. You can also access the backend interface by signing in with an existing user account.

Step 4. Configure ServiceNow Integration:

Open the "Manage Apps" menu from top right corner of the Mautic backend interface and click on "ServiceNow" option from the drop down menu for integration with ServiceNow. In the "ServiceNow Configuration" window that opens up select "ServiceNow" from "Service Type" dropdown menu and then choose "New Account" from "Account Type" dropdown menu from the same window. Enter your ServiceNow credentials to configure the integration with ServiceNow. Click on "Connect" button to complete the integration with ServiceNow.

Step 5. Configure a new notification in ServiceNow:

Open a new incident in ServiceNow and click on "Notifications" link from top right corner of the screen to open a new notification window in which you have to choose "Email Notification" from "Notification Type" dropdown menu and then click on "Add New Notification" button from left side of that window to open up a new notification window where you have to enter subject line and body line for your notification email and then choose "Mautic" from "Application" dropdown menu and click on "Save" button save the notification in ServiceNow.


The integration of Mautic and ServiceNow can be useful for an organization for building an automated workflow for marketing campaigns using Mautic's features like Email Marketing, Social Media Marketing, SMS Marketing etc.

The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.