Mailshake is an email outreach tool that has features like mail merge and auto follow-ups to make email outreach fast and effective. Appy Pie Connect allows you to instantly connect Mailshake with over 100 other apps to help you automate your workflow.
FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.FuseDesk Integrations
It's easy to connect Mailshake + FuseDesk without coding knowledge. Start creating your own business flow.
Triggers when a recipient clicks on a link.
Triggers when a lead is created.
Triggers when the status of a lead changes.
Triggers when an email is sent to a recipient from one of the campaign sequence messages.
Triggers when a recipient opens an email.
Triggers when a recipient replies to one of your messages.
Triggers when a new case is created in FuseDesk
Adds a single recipient to a campaign. NOTE: This can cause emails to immediately be sent.
Adds multiple recipients to a campaign. NOTE: this can cause emails to be immediately sent
Creates leads from existing recipients that match the given email addresses.
Pauses or unpauses all sending for a campaign. When pausing, emails currently being sent will not be stopped. When unpausing, the sending calendar will be rescheduled to account for any pending emails.
Pauses or unpauses a recipient from receiving pending emails. WARNING: When unpausing, this may cause emails to be sent immediately.
Unsubscribes one or more recipients from all current and future campaigns for your team.
Updates lead status to Won, Lost, Ignored, or Reopened.
Created a new Case in FuseDesk
Introduction to FuseDesk
FuseDesk is an insightful, intelligent and affordable customer service spution that provides real-time first-class support. It is based on the cloud and offers great features like first-class social media monitoring; it also has a powerful ticketing system.
Introduction to Mailshake
Mailshake is an elegant email marketing software for small businesses. It simplifies email marketing by reducing time spent on emails and automating the process of creating personalized emails. It also boasts great features like integrated drip campaigns, reports, segmentation, etc.
This section is going to elaborate on how Mailshake and FuseDesk can be integrated with each other. The integration will benefit both the companies as well as their customers. Both FuseDesk and Mailshake have a great user interface which will make the integration process pretty simple. For example, Mailshake has a great email editor with which you can create beautiful newsletters from scratch. Another benefit of this integration is that both executives of FuseDesk and Mailshake know each other personally. They have been cplaborating for a long time now and have a good professional relationship. In terms of planning, Mailshake needs to integrate their order forms with FuseDesk business ticketing & CRM system. This is going to benefit the company as they don’t need to go through a third party during the payment process which is going to reduce the chances of mistakes. Implementing the integration will help both companies streamline their customer support process as well as their email marketing process.
There are many benefits of integrating Mailshake and FuseDesk as mentioned below:
It will help the two companies save time as they won’t have to manage both the systems separately. It will reduce the amount of confusion about who owns what tickets. The integration will help both companies save money because they don’t need to hire a developer and they don’t need to pay third parties. Automation. The integration will automatically assign certain tasks to whoever is available. It will allow customer service representatives to fix issues more efficiently by monitoring the frequency of complaints or questions. It will allow replying to all incoming emails from Mailshake within FuseDesk ticketing system. It will allow replying to all SLA SLO requests from Mailshake within FuseDesk ticketing system.
The process to integrate Mailshake and FuseDesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.