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Konnect Insights + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Konnect Insights and Zendesk

About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Konnect Insights is trusted by brands from various industries as it offers a complete social suite.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Konnect Insights and Zendesk Integrations

  • Konnect Insights Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Konnect Insights New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Konnect Insights Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Konnect Insights New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Konnect Insights Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Konnect Insights New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Konnect Insights Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Konnect Insights New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Konnect Insights Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Konnect Insights New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Konnect Insights Slack

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    {{item.message}} Read More...
    When this happens...
    Konnect Insights {{item.triggerTitle}}
     
    Then do this...
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Connect Konnect Insights + Zendesk in easier way

It's easy to connect Konnect Insights + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Konnect Insights & Zendesk Integrations Work

  1. Step 1: Choose Konnect Insights as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Konnect Insights with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Konnect Insights and Zendesk

First, I will tell you what Konnect Insights is, and then tell you what Zendesk is.

What is Konnect Insights?

Konnect Insights is a marketing intelligence platform that provides insights into customers' daily interactions through emails (e.g. social networking sites, emails, and blog comments. It helps companies to build strong client relationships by tracking customer behavior and identifying areas for improvement.

What is Zendesk?

Zendesk is a cloud-based customer service software. It helps companies to provide excellent customer support and increase business productivity. It allows users to provide one-to-one and self-service customer support via email, live chat, phone, and social media.Conclude the article by stating the benefits of integration between Konnect Insights and Zendesk.

What is Konnect Insights?

Konnect Insights is a marketing intelligence platform that provides insights into customers' daily interactions through emails (e.g. social networking sites, emails, and blog comments.

What is Zendesk?

Zendesk is a cloud-based customer service software. It helps companies to provide excellent customer support and increase business productivity. It allows users to provide one-to-one and self-service customer support via email, live chat, phone, and social media.C. Integration of Konnect Insights and Zendesk

Integration of Konnect Insights and Zendesk will help companies to integrate sales and marketing activities with a customer's lifecycle through the use of data analysis tops within each platform. Moreover, it will allow companies to identify trends in their customer interaction, improve communication with customers, and reduce unnecessary costs of managing multiple systems. It will help companies to streamline sales and marketing efforts by providing a single system for their customer data needs. It also helps companies to develop close relationships with their customers by better understanding their needs and preferences. This integration also helps companies to build better strategies for sales activities by using both platforms' data analysis tops.D. Benefits of Integration of Konnect Insights and Zendesk

Advantages of integration of Konnect Insights and Zendesk include reduced cost, increased revenue opportunities, improved efficiency, better customer service, more effective marketing campaigns, higher satisfaction of customers, higher profit margins, increased time-savings, improved business processes, reduced customer churn rate, increased loyalty, improved employee satisfaction, improved brand reputation, and competitive advantage.

The process to integrate Konnect Insights and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.