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Instagram for Business is the best way to connect with your customers and share your brand's story. With multi-million monthly active users, Instagram provides a unique, visual way to communicate and build relationships with them.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
It's easy to connect Instagram Business + Zoho Desk without coding knowledge. Start creating your own business flow.
Instagram Business is a new way to communicate with customers and fplowers. It is integrated with Facebook in such a way that it shows business profile information and posts in the news feed. Instagram has become the most popular social media network for businesses and brands, and now that Instagram Business is here, every brand should take advantage of it. And by integration of Instagram Business and Zoho Desk, brands can have an insight into their customer service and see how far they are from their competitors.
Zoho Desk is a cloud-based customer support software that provides communication features such as live chat, email, phone call, etc. It allows support agents to manage multiple channels at once and also allows them to reply through different modes (email, live chat, phone calls. Zoho Desk offers unlimited agents and unlimited conversations and also tracks all your conversations.
Integration of Instagram Business and Zoho Desk allows brands to have a better understanding of their customers. Since Zoho Desk will be able to see what posts are being made on Instagram Business, it will be able to provide more relevant answers or sputions to the customers. This will help businesses to give better customer service compared to their competitors. Also, there is no need for brands to create two accounts for Twitter and Instagram because of the integration of Instagram Business and Zoho Desk. The users can use one account for both social media platforms.
There are many benefits of integrating Instagram Business and Zoho Desk. First, businesses can track their customers’ behavior through Zoho Desk and find out what posts are getting more attention from the customers. As mentioned before, Zoho Desk can see what posts on Instagram Business are being commented on or liked. Brands can use this data in order to make stronger marketing strategies for their brands. For example, if there is a post on Instagram Business about discounts, then the marketing department will know which product of the brand needs to be promoted more. Also, this helps improve customer service because Zoho Desk can provide faster responses on specific posts rather than having to reply to everything at once. Lastly, having this integration will save businesses time because they do not need to create another social media account for Twitter and Instagram. The users can use one account for both social media platforms.
Overall, there are many benefits of integrating Instagram Business and Zoho Desk. For brands that have not used Zoho Desk yet, I would recommend them to integrate Instagram Business and Zoho Desk in order to get more relevant feedback from customers and have better customer service compared to their competitors.
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