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IMAP by Connect + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between IMAP by Connect and Zendesk

About IMAP by Connect

IMAP stands for Internet message access protocol, which is a widely used protocol for e-mail retrieval available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide. Check our SMTP service as well!

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best IMAP by Connect and Zendesk Integrations

  • IMAP by Connect Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    IMAP by Connect New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • IMAP by Connect Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    IMAP by Connect New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • IMAP by Connect Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    IMAP by Connect New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • IMAP by Connect Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    IMAP by Connect New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • IMAP by Connect Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    IMAP by Connect New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • IMAP by Connect Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    IMAP by Connect {{item.triggerTitle}}
     
    Then do this...
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Connect IMAP by Connect + Zendesk in easier way

It's easy to connect IMAP by Connect + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Email

    Triggers when you receive a new email.

  • New Mailbox

    Triggers when you add a new mailbox to your account.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How IMAP by Connect & Zendesk Integrations Work

  1. Step 1: Choose IMAP by Connect as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate IMAP by Connect with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of IMAP by Connect and Zendesk

IMAP by Connect?

IMAP by Connect is a platform that helps organizations to manage their customer’s emails and other companies data. It was launched in 2013 by Emarsys, a company based in Austria and specializes in marketing automation and customer engagement. The platform allows its users to receive, store, organize, and track their customers’ data on any device, web or mobile. It also provides them with email and SMS notifications as well as ability to send automated messages to their customers.

Zendesk?

Zendesk is a software spution provider that offers products for customer service, help desk, support, and knowledge base management. It was founded in Copenhagen, Denmark in 2007 by Mikkel Svane, Morten Primdahl, and Thomas Pedersen. Their main goal was to create a user-friendly software to help businesses focus on their customers instead of dealing with internal matters. Their flagship product is called Zendesk Support that has been adopted by more than 20,000 companies around the world (Zendesk.com.

Integration of IMAP by Connect and Zendesk

Using IMAP by Connect with Zendesk will allow your business to be able to analyze the data that comes from your customers’ emails. This data can be used to improve your business performance. Analyzing the data will also give you insights about your customers’ preferences and needs which can help you to provide better customer service.

First, you need to integrate IMAP by Connect with Zendesk. To do so, you need to get an API token from Zendesk. In order to do so you should first access Zendesk and create a new account if you don’t have one already. After creating an account go to the Settings section, select API keys and then create a new API key. This key will be used to authenticate your integration with IMAP by Connect. You just need to click on “Create token” button and then copy and paste the generated token into IMAP by Connect. After doing that you will be able to retrieve your customers’ data stored in Zendesk.

Benefits of integrating IMAP by Connect and Zendesk:

Access your customers’ data stored in Zendesk from anywhere – on any device;

Customize emails sent to your customers based on previous communication history;

Schedule emails at specific time according to your preferences;

Send reminders to your customers when they haven’t responded to your previous message;

SMS notifications about emailed messages;

Automatically fill out forms with customer data stored in Zendesk;

Receive business intelligence information about your customers’ activities and behaviors;

Actions triggered based on customer behavior like sending them emails or text message;

Manage all communication history between you and your customers in one place.

The process to integrate IMAP by Connect and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.